SAP TPM - Warehouse/Manufacturing, Amazon Leo

About the role

The Technical Program Manager for Warehouse & Manufacturing Operations at Amazon Leo drives end-to-end program execution for warehouse and manufacturing system initiatives. This role involves managing product backlogs, coordinating cross-functional delivery, and ensuring programs deliver on time with measurable outcomes.

Responsibilities

• Manage and prioritize the product backlog in partnership with product managers; ensure stories are well-defined, estimated, and sequenced for delivery
• Drive end-to-end program execution — scoping, planning, dependency management, risk mitigation, and stakeholder communication
• Cross-coordinate cross-functional delivery across warehouse, manufacturing, transportation, quality, procurement and finance teams
• Contribute to engineering discussions around technology decisions and strategy related to a product
• Facilitate sprint planning, backlog refinement, sprint reviews, and retrospectives
• Identify and escalate risks, blockers, and cross-team dependencies; drive resolution with urgency
• Represent and advocate for critical customers and stakeholders during executive-level prioritization and planning
• Define and track success metrics, KPIs (Key Performance Indicators), delivery milestones, and executive reporting
• Manage release planning, cutover activities, and go-live readiness across multiple environments

Qualifications

• 5+ years of technical product or program management experience
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Strong understanding of warehouse and manufacturing processes (inbound, outbound, putaway, picking, packing, staging, replenishment, production planning, shop floor execution, work orders, quality management)

Basic Qualifications

• 5+ years of technical product or program management experience
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Strong understanding of warehouse and manufacturing processes (inbound, outbound, putaway, picking, packing, staging, replenishment, production planning, shop floor execution, work orders, quality management)

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience applying key financial performance indicators (KPIs) to analyses, or experience communicating results to senior leadership
• Experience implementing and managing SAP ERP solutions, with a strong focus on SAP S/4HANA project management certification such as PMP, Scrum, or other Agile certification
• Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines
• Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics
• Experience working with and managing third party vendors