SAP Solution Manager Expert - U.S. Citizenship Required

About the role

The role focuses on implementing and operating SAP Application Lifecycle Management (ALM) across multiple SAP landscapes. The consultant will lead configuration and operations for SAP Solution Manager, with emphasis on SAP Focused Build, Change Request Management (ChaRM), and Transport Management. This position works closely with BASIS, security, infrastructure, and functional/technical teams to ensure controlled change management, stable transports, standardized monitoring, and reliable operations across cloud, hybrid, and on-prem environments.

Responsibilities

• Implement, configure, and support SAP Solution Manager with a focus on SAP Focused Build, ChaRM, and Transport Management.
• Design and support change and release processes including workflow, approvals, auditability, and governance.
• Configure and support transport processes and integrations (CTS/CTS+), including tracking and reporting.
• Configure and maintain monitoring and alerting (system, business process, job, and interface/integration monitoring).
• Work with technical and functional teams to resolve incidents, defects, and performance issues; provide clear updates to stakeholders.
• Conduct root cause analyses and recommend corrective and preventive actions.
• Support end-to-end ALM processes, including operations, release support, and s management; integrate Tricentis where applicable.
• Contribute to SAP monitoring best practices, support procedures, and operational runbooks.
• Cook with BASIS, infrastructure, security, and application teams to ensure system stability, performance, and compliance.
• Support SAP upgrades, migrations, and transformation initiatives across cloud and hybrid environments.
• Document configurations, procedures, and processes; provide knowledge transfer and training.
• Configure dashboards, alerts, and operational reporting in Solution Manager; support Cloud ALM reporting as needed.

Requirements

To be successful in this role due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required as well as successful passing of CGI background check prior to beginning work. In addition, candidates must have ability to obtain and maintain a DHS/CISA EOD/Public Trust clearance.

Qualifications

• Bachelor’s degree in a technical or related field.
• Strong hands-on experience with SAP Solution Manager, specifically: SAP Focused Build (primary), ChaRM (primary), Transport Management / CTS (primary).
• Experience with additional Solution Manager capabilities, including: Monitoring and Alerting Infrastructure; System, Business Process, Job, and Interface/Integration Monitoring; Test Suite/Test Management, including Tricentis integration.
• Background in SAP monitoring, operations, incident management, and performance troubleshooting.
• Familiarity with SAP S/4HANA and SAP BW landscapes; familiarity with Tricentis.
• Understanding of SAP BASIS operations and system administration fundamentals.
• Experience with ITSM tools (ServiceNow; Tricentis integration a plus).
• Strong analytical, problem-solving, and RCA skills.
• Excellent communication and stakeholder management skills.

Skills

To be successful in this role, candidates should have:

• SAP Solution Manager, Focused Build, or ChaRM certifications.
• Experience with SAP Focused Run (FRUN).
• Experience with SAP Cloud ALM configuration and reporting.
• Experience supporting cloud/hybrid SAP architectures and transformation programs.
• Experience working in Agile/Scrum environments.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.