SAP Senior Analyst (34770)

About the Role

A detail-oriented and dynamic SAP Senior Analyst responsible for analyzing, optimizing, and enhancing SAP business processes to drive efficiency, ensure data integrity, and improve system functionality. This role plays a pivotal part in supporting continuous improvement initiatives, automation efforts, and SAP system enhancements that align with strategic business objectives. The ideal candidate will assess complex problems, weigh options, and devise practical solutions while guiding the business in adopting SAP best practices.

Responsibilities

• Review and analyze existing operational business processes and procedures to identify inefficiencies and propose enhancements that align with business needs for improved workflow efficiency and productivity.
• Develop process maps and flowcharts to visualize current and future state processes.
• Work closely with stakeholders to understand their needs and challenges, gather requirements, and translate them into SAP solutions; present findings and recommendations for adoption by process owners.
• Ensure all changes are documented and communicated for adoption by relevant teams.
• Monitor and develop performance metrics to report on the performance of implemented changes.
• Act as a liaison with process owners and the broader IT Team to collaborate on automation, optimization, and streamlining processes.
• Continuously assess and refine internal processes to enhance team productivity and reduce bottlenecks.
• Perform SAP system testing, troubleshooting, and ensure seamless integration with other enterprise applications.
• Monitor data integrity within SAP, generate reports, and support data-driven decision-making.
• Support SAP-related projects, including upgrades, module implementations, and cross-functional initiatives.
• Identify opportunities to automate manual processes using SAP tools such as SAP Fiori, RPA, and workflow automation.
• Regularly update and communicate project status, timelines, and risks to both internal and external stakeholders.
• Provide training and develop documentation to support end users in adopting new or improved SAP processes to ensure process adoption.
• Stay updated on industry trends and advancements in process improvement methodologies, SAP, and other relevant areas.
• Identify, document, and business case AI opportunities within SAP business processes, working with the IT AI program to evaluate and pilot them, while applying AI usage and data governance standards.
• Apply a structured change management approach to process rollouts, including stakeholder analysis, communications, training, and post-implementation adoption measurement.

Requirements

• Bachelor’s degree in Business Administration, Engineering, IT, or a relevant field, or equivalent professional experience.
• 8+ years of experience in process analysis, configuration, or system enhancements.
• Proven experience as a Process Analyst or similar role.
• Strong knowledge of business process management methodologies and understanding of SAP modules relevant to the business (e.g., MM, SD, FI, PP, WM).
• Experience with SAP process automation, scripting, and integration capabilities.
• Proven ability to prioritize multiple tasks and meet deadlines under pressure.
• Strong problem-solving and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to manage change and effectively pass on information to concerned teams for smoother execution.
• Strong analytical skills to assess complex business processes, identify gaps, and implement solutions with proficiency in data analysis and statistical software.
• Experience working in a validated, FDA-regulated, or otherwise controlled environment (GxP, 21 CFR Part 11, SOX ITGC) is strongly preferred.
• Practical use of AI tooling in analysis, documentation, and process work, with the judgment to know where it is and is not appropriate in a regulated environment.

Skills

• Exceptional analytical, problem-solving, and troubleshooting abilities for efficiently identifying and resolving SAP-related issues.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Advanced Excel, working SQL, and confident use of process mapping and presentation tooling.
• Proven ability to work independently, manage multiple priorities, and deliver results in a fast-paced, deadline-driven environment with minimal supervision.