SAP SD Consultant

Infosys Life Sciences is dedicated to advancing the healthcare and pharmaceutical industries through innovative digital solutions, integrating advanced AI and automation to enhance operational efficiency and support long-term business objectives.

About the role

As a Package Consultant 3, you will analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications aligned with enterprise architecture standards. You will define and develop solution architecture, steering customization and integration efforts based on thorough business analysis. Your role includes designing and implementing advanced customizations leveraging ERP platform capabilities, developing critical software applications, and leading large-scale data migration strategies to ensure data integrity.

Responsibilities

• Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards.
• Define and develop solution architecture, steering customization and integration efforts based on business analysis.
• Design and implement advanced customizations leveraging ERP platform capabilities and limitations; develop critical software applications in collaboration with the development team.
• Develop and implement complex integration workflows to connect the ERP system with external applications.
• Lead large-scale data migration strategies to ensure data integrity.
• Implement advanced performance optimization strategies focused on scalability, reliability, and user experience.
• Lead compliance initiatives through audits to uphold security protocols and industry standards.
• Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups to ensure effective knowledge transfer.
• Lead end-to-end O2C (Order-to-Cash) design, including sales orders, quotations, contracts, deliveries, billing, and credit management.
• Configure SAP SD components such as pricing procedures, partner functions, outputs, condition techniques, and item categories.
• Ensure seamless integration with MM, FI, PP, and warehousing systems (WM/EWM).
• Conduct workshops to gather business requirements and translate them into design documents and functional specifications.
• Lead SIT/UAT cycles, manage defects, and validate interfaces (IDoc/BAPI/OData/API).
• Prepare and support SD-related cutover activities, including open orders, billing due lists, pricing loads, and customer master updates.
• Support go-live readiness, training, and hypercare stabilization.
• Ensure process compliance with SOX, SOD, and audit standards.
• Drive continuous improvements across pricing, returns, credit, and delivery processes.
• Create reusable templates, documentation, and functional playbooks.

Requirements

• Hands-on SAP SD experience, including S/4HANA.
• Strong expertise in Sales Order Management, Delivery Processing, Billing, Pricing, and Credit Management.
• Deep understanding of end-to-end O2C processes and integrations with MM, FI, PP/QM, GTS, and TM.
• Experience configuring pricing procedures, condition records, partner functions, outputs, and ATP.
• Strong understanding of IDocs, BAPI, EDI, output management, and integration with 3PL/logistics systems.
• Proven experience leading SIT/UAT cycles, test planning, and defect triage.
• Strong analytical and documentation skills with the ability to translate business needs into functional designs.
• Excellent communication and stakeholder management capabilities.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Preferred Skills

• Experience in global rollouts, template design, or large transformation projects.
• Exposure to SAP CS (Customer Service) or SAP LE TRA.
• Experience working in regulated industries (pharma, life sciences).

Pay

• CA, WA, NY, CO, MD, IL, MN, NJ, VT, MA: $114,000 to $167,000
• Washington, DC: $106,000 to $147,500

Benefits

• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance
• 401(k) plan with contributions dependent on salary level
• Paid holidays plus Paid Time Off