SAP Program Manager

Areas of Focus

• Owns the S/4HANA program mandate and ensures all regional, functional, and technical workstreams operate within the approved program scope, timeline, and objectives.
• Defines and governs program structure, including workstreams, steering bodies, project governance, reporting cadence, RAID management, and quality gates.
• Provides strategic leadership to ensure program delivery meets all performance, budget, and quality expectations.
• Owes the master program plan and ensures alignment between global milestones, local deployment waves, integration activities, and change management deliverables.
• Manages the integrated RAID log across all regions and workstreams, ensuring timely escalation and resolution of critical issues and risks.
• Safeguards global alignment between business process design, template definition, data strategy, integration architecture, and deployment methodology.
• Chairs program-level governance meetings including SteerCos, DAB, CCB, TCB, Program Leadership Team, and Deployment Readiness forums.
• Acts as the primary liaison between senior leadership, business executives, technology leadership, and external implementation partners.
• Ensures adherence to SAP Activate methodology, as well as internal Ravago governance, compliance, and quality standards.
• Drives decision-making by providing transparent program status, risk insights, financial impacts, and deployment readiness assessments.
• Manages resource management across regions and partners, ensuring critical workstreams are adequately staffed and supported.
• Manages vendor and system integrator performance, including contractual obligations, deliverables, and escalations.
• Safeguards integrated change management, collaborating with the Change Lead to support communication, adoption, training, and stakeholder engagement.
• Owns the global cutover and deployment strategy, including go/no-go decisions, hypercare planning, and transition to operations.
• Promotes consistency and standardization across regions while managing local requirements through the global template governance process.
• Drives continuous improvement by capturing lessons learned and embedding best practices into subsequent deployment waves.
• Safeguards financial oversight of program budgets, forecasts, and benefit realization tracking.

Competencies

• Strong leadership skills
• Ability to resolve escalations and drive decisions
• Excellent communication and interpersonal skills
• Ability to influence, guide, and resolve conflicts
• Experience with global template design and multi-wave deployments
• Strong understanding of data, integration, security, and infrastructure domains

Qualifications

• Experience: Leadership skills, SAP S4 HANA implementation experience, Change Management experience, Excellent communication and interpersonal skills, Ability to influence, guide, and resolve conflicts, Experience with global template design and multi-wave deployments, Strong understanding of data, integration, security, and infrastructure domains
• Licenses / Certifications: Valid driver’s license – required
• Language: Proficiency in English required, Bi-Lingual – a plus
• Work Environment / Conditions: Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office. This position is a hybrid in-office and/or work-from-home role, This position requires domestic and international travel.
• Physical Requirements / Demands: Regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis, Push, pull, and lift to 40lbs on a weekly basis, Regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.