SAP Principal Analyst - P2D

Key Responsibilities

• Lead and work in global multi-cultural teams
• Create, scale, and operate enterprise Lead to Cash and Produce to Deliver solutions in SAP ERP and integrated applications
• Implement S/4
• Manage SAP operations
• Partner with Supply Chain, Order Management, Logistics, and Trade Compliance departments to gather, analyze, and translate business needs into detailed functional specifications
• Configure SAP; design integration to connected applications
• Troubleshoot system issues, perform root cause analysis, and provide solutions
• Supervise work done by application maintenance partners and system integrators
• Be accountable for quality of solution
• Proactively identify opportunities for automation and standardization to optimize business operations
• Ensure adherence to LYB standards and industry best practices
• Oversee incident resolution working with our application maintenance provider ensuring timely resolution of issues and effective communication with business stakeholders
• Drive operational excellence and continuous improvement
• Maintain solution documentation; improve documentation where required, for example for custom programs
• Create Knowledge Base Articles (KBA)
• Build solution roadmap by aligning SAP technology with business goals
• Continue to grow knowledge of regulatory requirements and SAP innovations
• Train and coach others

Qualifications

• Bachelor’s degree in computer science, Information Management, Engineering, or other related discipline
• Minimum of 10 years of experience in SAP functional design, with a deep focus on the SAP Supply Chain suite
• End-to-end implementations on SAP S/4 and multi-country rollouts
• Deep expertise in end-to-end Lead to Cash and Produce to Deliver processes, like order management, transportation planning, sourcing, order fulfilment and delivery, inventory management, fleet management, trade compliance
• Strong proficiency in SAP S/4HANA
• Certification in S/4HANA is necessary
• Knowledge of SAP architecture, market trends, operations and business drivers
• Minimum 5 years of experience in managing operations of a portfolio of SAP solutions and connected applications, in partnership with an external party
• Experience of managing SAP projects is preferable
• Experience managing ITIL-based support (Incident, Problem, and Change Management) using tools like ServiceNow or SAP Solution Manager and ALM
• Experience collaborating with global teams across time zones