SAP Order to Cash Consultant, Senior Associate
PwC · Baltimore, MD · 2 days ago
OTHR$77k–$202k/yrFull-time
Responsibilities
- Analyzing client requirements to implement SAP Customer Relationship Management (CRM) solutions effectively
- Managing the integration and utilization of SAP CRM applications to optimize customer relationship processes
- Providing training and support to clients for seamless adoption of SAP CRM systems
- Collaborating with clients to enhance customer satisfaction and achieve strategic objectives
- Utilizing analytical thinking to break down complex concepts and inform insights and recommendations
- Developing business process improvements and modeling to enhance operational efficiency
- Building meaningful client connections and anticipating the needs of teams and clients
- Navigating complex situations to grow personal brand and deepen technical skills
- Upholding professional and technical standards in alignment with the firm's code of conduct
- Leveraging business technology and CRM software to drive customer engagement and loyalty
Requirements
- At least a Bachelor's degree
- At least 2 years of experience
- Preference for a Master's or Masters of Business Administration degree in Business Administration/Management, Computer Science/Information Systems
- Demonstrating proficiency in SAP Cloud for Customer and SAP CRM
- Utilizing analytical thinking for business process improvement
- Engaging in customer relationship management and customer satisfaction
- Applying business technology skills to enhance client solutions
- Managing deployment and design implementation projects
- Excelling in customer needs analysis and customer engagement strategies
Qualifications
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Computer Science/Information Systems
- Demonstrating proficiency in SAP Cloud for Customer and SAP CRM
- Utilizing analytical thinking for business process improvement
- Engaging in customer relationship management and customer satisfaction
- Applying business technology skills to enhance client solutions
- Managing deployment and design implementation projects
- Excelling in customer needs analysis and customer engagement strategies
Benefits
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.
To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Pay
The salary range for this position is: $77,000 - $202,000.
Schedule
Full time
Travel Requirements
Up to 80%