Jobs · Customer Service · Virginia

SAP NS2 Senior Solution Support Engineer-SuccessFactors

SAP · Herndon, VA · 3 wk ago
HybridCustomer ServiceFull-time

About the role

SAP NS2 Secure Cloud Support organization is seeking a software support engineer for our SuccessFactors Solution. Expertise in LMS, Platform, Onboarding, Employee Central, Compensation preferred.

Responsibilities

  • Deliver Core Customer Support
  • Proactive Support and Innovation Activities
  • Embrace Continuous Learning Culture

Requirements

  • Must be a U.S. citizen; this position requires access to customer data.
  • 6+ years of experience working with SuccessFactors
  • 6+ years of implementing, administering, and troubleshooting enterprise level applications
  • Basic understanding of business processes within one application/technology area
  • Basic to advanced knowledge of Python, Scrum, SQL, Splunk
  • Excellent communication skills

Qualifications

  • Bachelor’s Degree in Technology or Business, Computer Science strongly preferred
  • Experience working with software applications
  • Basic experience with debugging, tracing, verifying complex customizing

Skills

  • Python
  • Scrum
  • SQL
  • Splunk

Benefits

Not specified

Pay

Targeted annual combined range for this position is $91,900 - $199,000 USD. Actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.

Schedule

0 - 10%

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