SAP Integration Architect

About the role

This unique role sits at the intersection of enterprise SAP orchestration and high human-touch cutting edge conversational AI. You will be the field-facing SAP SME who architects, builds and deploys technical bridges and extensions between Parloa’s conversational AI platform and the SAP ecosystem.

Areas of Ownership

• Own SAP integration and orchestration architectures: design and architect SAP integration and orchestration solutions spanning Parloa's AI platform, cloud and on-premise SAP estates, and non-SAP applications around digital SAP core.
• Deliver across the full project lifecycle: drive discovery, build, test, and go-live, by implementing integrations and automation workflows in cloud-native and hybrid environments over SAP state-of-the-art platforms such as SAP BTP (Integration Suite incl. SAP CI, Event Mesh, API Management, Integration Advisor, Open Connectors) and on-demand over legacy ESB such as SAP PI/PO.
• Master SAP interfacing technologies: Apply deep hands-on knowledge of SAP OData and REST APIs, SOAP WebServices, RFMs / BAPIs, and ALE/IDocs, including extensibility, monitoring, troubleshooting, connectivity configuration and performance tuning.
• Leverage your foundational SAP AI knowledge: apply your first hands-on experience with SAP Business AI and its underlying components such as SAP AI Core and Launchpad, SAP Joule agents and skills to support AI-powered integration scenarios and extensibility.
• Lead customer conversations on demand: Run discovery workshops and architecture discussions as the trusted SAP integration expert.
• Collaborate across functions when needed: Work in tandem with Parloa's Agent Architects and FDEs, and provide technical guidance and enablement to non-SAP team members.
• Contribute to global SAP practice: Turn field experience and lessons learned into accelerators, reference architectures and playbooks that improve delivery repeatability.

Who You Are

• 5+ years of hands-on experience in SAP integration development and architecture incl. technical consulting, and delivering scalable integrations in live enterprise environments.
• Strong hands-on experience with SAP BTP Integration Suite: analyzing and applying standard integration packages as well as designing, building, and operating end-to-end custom solutions interacting across all SAP IS services, such as SAP CI, Event Mesh, API Management, Open Connectors etc.
• First experience in the field with SAP’s AI stack (e.g., SAP AI Core, SAP AI Launchpad, SAP Joule) and interoperability standards like MCP
• Foundational SAP ABAP knowledge and solid Groovy scripting skills
• Consulting or advisory affinity: experience guiding enterprise customers, partners, or systems integrators through solution discovery, architecture discussions, or implementation trade-offs
• Project and stakeholder management skills, with passion for meeting milestones and effective communication
• Entrepreneurial mindset with initiative, results orientation, and the ability to identify opportunities for impact
• Ability to travel and to be on demand on-site with customers and partners for key moments like discovery workshops, architecture reviews, and go-lives

Nice to Have

• Exposure to Large Language Models (LLMs) and conversational design to craft effective prompts that align with desired outcomes
• Exposure to customer contact center technologies, telephony and enterprise CX platforms
• Familiarity with SAP architecture frameworks (Clean Core, ISA-M, Extensibility Framework)
• Familiarity with the SAP CX and CRM solutions, such as SAP Service Cloud, SAP Sales Cloud etc.
• Familiarity developing extensions on SAP BTP using CAP is an important, though not core, differentiator
• Experience integrating non-SAP ERPs (MS Dynamics 365, Oracle NetSuite) and CRM/HCM systems (Salesforce, Workday, ServiceNow).
• Foundational knowledge of a cloud platform (AWS, Azure, or GCP) and Kubernetes; programming in Python, SQL, or TypeScript/Node.js.
• Foundational knowledge of SAP data and analytics (SAP BW/4HANA, SAP Datasphere, SAP Analytics Cloud).
• Experience working with or for SAP system integrators or within the broader SAP partner ecosystem