SAP EWM Architect

About the role

Senior SAP EWM AMS (support) consultant to lead AMS delivery for a global client onsite in Mundelein, IL (hybrid). Long-term engagement. The role requires 15–20 years of overall SAP experience, with proven ability to take over support from a previous vendor (“transition as receiver”) and strong stakeholder management skills.

Responsibilities

AMS delivery

• Meet SLAs and run incident, problem, change, and release management to ITIL standards.
• Perform root-cause fixes and maintain stability of both Decentralized and Embedded EWM.
• Coordinate with offshore teams to provide 24x7 coverage.

Transition lead

• Act as onsite lead during handover from the current vendor.
• Run knowledge transfer, document processes, configurations, and open tickets.
• Identify gaps and risks, establish governance, and stabilize operations post-handover.

Functional expertise

• Inbound and outbound logistics, internal warehouse processes, and task management.
• Handling Units and wave management.
• RF framework, labor management, slotting, and rearrangement.
• Storage control and cross-docking.
• Integrations with S/4HANA, TM, GTS, QM, and 3PL systems.
• Minor enhancements and system tuning.

Stakeholder management

• Serve as the primary link between the client and offshore teams.
• Mentor onsite and offshore consultants.

Continuous improvement

• Identify automation opportunities.
• Support migrations to S/4HANA Embedded EWM or warehouse automation.
• Maintain up-to-date documentation.

Requirements

• 15–20 years of overall SAP experience.
• Deep SAP EWM architecture and AMS/support delivery background.
• Demonstrated experience leading “transition as receiver” — taking over support from an incumbent vendor.
• Strong stakeholder communication and governance skills.
• Ability to work hybrid onsite in Mundelein, IL.

Skills

• SAP EWM Architect
• AMS (Application Management Services)
• EWM (Extended Warehouse Management)