SAP CoE Manager
Oliver Healthcare Packaging · Grand Rapids, MI · 1 mo ago
HybridFull-time
About the role
The SAP Center of Excellence (CoE) Manager will lead the SAP support organization, focusing on strategic and operational leadership for SAP Application Management Services (AMS).
Responsibilities
- Lead and develop a team of SAP technical professionals
- Manage SAP Application Management Services and continuous improvement initiatives
- Build strong partnerships with business leaders, subject matter experts, and external system integrators
- Oversee our SAP Enterprise Cloud Services (SAP ECS) relationship
- Drive enhancements, support activities, and SAP governance
- Ensure best practices through ITIL and SDLC methodologies
- Coach, mentor, and develop your team through regular feedback and SMART goal planning
- Support future SAP enhancements and global initiatives
Requirements
- Bachelor's degree in Computer Science, Engineering, Business, or related field
- 10+ years supporting SAP solutions (preferably SAP S/4HANA)
- 5+ years leading technical teams
- Experience supporting SAP within a manufacturing environment
- Experience working with SAP hosting providers, Basis teams, and cloud environments
- Strong understanding of SAP integrations, security, and enterprise architecture
- Experience managing multiple projects and driving continuous improvement
Qualifications
- Master's degree in IT, Computer Science, or Business Administration
- SAP certifications
- Mechanical Engineering (ME) experience
- Hands-on SAP S/4HANA experience
- ITIL service management experience
- Change management experience
Skills
- Inspires and develops teams
- Builds strong business partnerships
- Thinks strategically while solving complex technical challenges
- Communicates effectively with both technical and business stakeholders
- Thrives in a collaborative, global environment
- Passion for continuous improvement
Benefits
At Oliver Healthcare Packaging, you'll join a global organization committed to innovation, quality, and protecting healthcare products around the world. You'll have the opportunity to influence enterprise technology strategy while leading an experienced SAP team supporting a modern SAP S/4HANA environment hosted in Microsoft Azure through SAP Enterprise Cloud Services.
Pay
TBD
Schedule
TBD
Benefits
TBD