SAP Business System Analyst

About the Role

We are seeking a highly motivated and experienced SAP SD & Finance Business Systems Analyst to join our IT Applications team. This hybrid role requires strong business process knowledge and systems expertise in Sales & Distribution (SD) and Finance (FI/CO) to support Order to Cash (O2C) and Procure to Pay (P2P) business processes. You will work closely with cross-functional business and IT teams to understand requirements, design scalable solutions, provide ongoing support, and ensure seamless integration across our SAP S/4HANA Private Cloud and a diverse application ecosystem.

Responsibilities

• Act as a functional expert for SAP Sales & Distribution (SD) and Finance (FI/CO) modules, particularly in the context of Order to Cash and Procure to Pay processes.
• Collaborate with business stakeholders across Sales, Finance, Operations, and Customer Support to understand requirements and translate them into effective system solutions.
• Lead the design and implementation of sustainable and scalable solutions using SAP S/4HANA and integrated applications, including Zendesk, Salesforce Commerce Cloud, Model-N, Vistex, Zuora RevPro, E2Open, and others.
• Document business process flows, functional specifications, and configuration documents.
• Analyze and troubleshoot system issues; provide production support, including incident resolution, root cause analysis, and change management.
• Configure SAP modules and partner with developers on customizations, including RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Participate in system upgrades, testing, training, cutover planning, and post-go-live support.
• Promote IT best practices and ensure solutions align with compliance (e.g., SOX) and governance standards.
• Provide guidance to business teams on SAP capabilities and best usage of system features to optimize performance and user experience.

Requirements

• Strong hands-on functional expertise in SAP SD and FI/CO modules, preferably in SAP S/4HANA (Private Cloud).
• Sound understanding of core business processes, especially Order to Cash (pricing, invoicing, delivery, credit management) and Procure to Pay (vendor payments, GL/AP integration).
• Strong business acumen and ability to act as a bridge between business users and technical teams.
• Proven experience in business process definition, solution design, documentation, and training.
• Working knowledge of integration with third-party systems such as Salesforce, Vistex, Model-N, E2Open, Zuora RevPro, or other cloud-based SaaS applications.
• Experience in creating functional specifications and working with ABAP and technical teams on custom developments.
• Proficient with data analysis tools such as Excel, SQL, or SAP analytics tools.
• Strong verbal and written communication, stakeholder engagement, and presentation skills.
• Ability to manage competing priorities, work independently, and thrive in a dynamic, fast-paced environment.

Preferred Qualifications

• Experience with SAP S/4HANA implementations or upgrades.
• Familiarity with Revenue Recognition (e.g., Zuora RevPro or SAP RAR) and Consolidation tools (e.g., OneStream, Adaptive Insights).
• Experience working in a multi-system ecosystem, integrating SAP with multiple third-party platforms.
• Understanding of compliance frameworks like SOX, GDPR, and IT governance practices.

Qualifications

• Bachelor’s Degree in Information Systems, Finance, Accounting, Engineering, or a related field.
• Minimum 15+ years of experience in a business systems analyst or functional consultant role supporting SAP SD and/or FI/CO.
• Experience with at least 1 full-cycle SAP S/4HANA implementation or upgrade is highly desirable.
• Certification in SAP SD or FI/CO is a plus.

Benefits

• Competitive Medical, Dental, and Vision coverage.
• 401(k) match.
• Generous PTO.
• Tuition reimbursement.
• Yearly lifestyle stipend to support your wellness and passions.
• Exclusive employee discounts.

Schedule

This role is in-office at least 4–5 days per week.

This position is eligible for relocation assistance.