SAP ABAP and Cloud Application Programmer

About the role

The SAP Global Delivery Hub – Center of Expertise North America Maintenance Optimization (MO) team focuses on SAP’s top Max Success Plan customers, providing conceptual and architectural guidance throughout complex IT transformation initiatives.

Responsibilities

• Work closely with SAP Product & Engineering and SAP Global Support Centers to support strategic customer initiatives.
• Transition Planning:
  • Support SAP S/4HANA Migration Planning and Upgrade Planning services.
  • Define a comprehensive transition strategy for SAP Cloud ERP Products.
• Business Downtime Minimization:
  • Lead Business Downtime Minimization Strategy workshops.
  • Focusing on business continuity for both planned and unplanned events.
• Implementation Support:
  • Lead project-based engagements for Max Success Plan customers with a focus on business downtime minimization.
  • Deliver planning services to help customers define the optimal implementation strategy for SAP S/4HANA On-Premise, and SAP Cloud ERP Private Edition, and deployments on hyperscalers.
  • Lead assessment services to identify potential critical issues and optimize processes during implementation and maintenance events across various SAP products.
  • Deliver go-live support during cutover and subsequent hypercare, ensuring a successful transition to SAP S/4HANA or other SAP product maintenance events.

Summary & Role Requirements – Experiences

• Minimum 5+ years of experience in the relevant fields described.
• Experience interpreting SAP Readiness Check results and clearly explaining findings to customers.
• Thorough understanding of SAP S/4HANA conversion, including preparation and execution activities.
• HANA database sizing experience.
• Capacity planning and/or workload analysis expertise.
• Expertise in downtime minimization tools and technologies, including:
• downtime-Optimized Conversion (doC) to SAP S/4HANA
• Zero Downtime Option (ZDO) of Software Update Manager
• Near-Zero Downtime Maintenance (nZDM) for ABAP/Java using Software Update Manager
• System migrations and Unicode conversions using Software Provisioning Manager (SWPM) and/or Software Update Manager (SUM)
• Near-Zero Downtime Technology (NZDT)
• Knowledge of Software Change Management and CI/CD concepts using gCTS is a plus.

Summary & Role Requirements – Candidate Profile

• Proficiency in meetings, workshops, and training facilitation.
• Exceptional written and verbal communication skills in English.
• Proven ability to manage multiple tasks or projects with changing priorities.
• Strong ability to work cross-culturally.
• Excellent collaboration and problem-resolution skills, with strong leadership, diplomacy, decision-making, and analytical capabilities.
• A “roll-up-your-sleeves” mindset with the ability to quickly adapt concepts and deliverables.
• Strong customer orientation, with high attention to detail and organization.
• Strong interpersonal skills with the ability to earn trust and respect from colleagues and senior leadership.
• Demonstrated initiative, leadership by example, and a track record of achieving exceptional results.