San Jose, CA - Driver Manager
Temco Logistics · San Jose, CA · 1 mo ago
ManufacturingFull-time
Key Responsibilities
- Monitor on-road operations and support drivers with calls, exceptions, and issue resolution
- Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team
- Train and onboard new customer service staff
- Build office and driver schedules and ensure hours adherence
- Review payroll accuracy and partner with Driver Managers on route adjustments
- Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations)
- Order office supplies and maintain proper staging of product and paperwork
- Support inbound/outbound processes in 3PL locations
- Investigate freight and Sedgewick claims
- Assess waste/recycling operations and recommend improvements
What You’ll Do
- Lead and support drivers daily to ensure readiness and success
- Monitor performance metrics and coach for improvement
- Oversee DOT compliance and safety standards for drivers and equipment
- Conduct on-road observations and Safe Work Habits Assessments
- Partner with operations to optimize routes and maintain fairness
- Drive a culture of professionalism and customer satisfaction
Requirements
Must obtain and maintain a valid DOT medical card.