San Antonio Community Manager - HOA

Lead communities, build relationships, and make an impact as an HOA Community Manager in San Antonio. This role is the driving force behind vibrant, well-managed homeowner associations, ensuring each community operates efficiently and delivers an exceptional living experience.

Responsibilities

• Community & Board Leadership
  • Build and maintain strong relationships with HOA Boards of Directors, homeowners, and community stakeholders.
  • Serve as the trusted advisor and primary liaison for assigned communities.
  • Prepare Board meeting agendas, management reports, Board packets, and meeting minutes.
  • Attend and facilitate Board meetings, Annual Meetings, committee meetings, and homeowner meetings, including evening meetings as required.
  • Advise Boards on governance, governing documents, policies, and industry best practices.
  • Ensure communities remain compliant with governing documents, Texas HOA laws, and company policies.
• Community Operations
  • Manage the day-to-day operations of multiple homeowners associations.
  • Conduct routine property inspections to identify maintenance, architectural, landscaping, amenity, safety, and compliance concerns.
  • Coordinate maintenance requests, vendor services, capital improvement projects, and facilities management activities.
  • Monitor common areas, clubhouses, pools, parks, landscaping, irrigation systems, playgrounds, and other community amenities.
  • Ensure timely completion of work orders and follow-up on maintenance issues.
• Homeowner & Client Relations
  • Serve as the primary point of contact for homeowners and Board Members.
  • Respond promptly and professionally to homeowner inquiries and concerns.
  • Deliver exceptional customer service while building positive relationships within each community.
  • Address covenant violations and architectural requests in accordance with governing documents.
  • Mediate disputes between homeowners, Board Members, vendors, and contractors using professionalism, diplomacy, and fairness.
• Financial & Administrative Management
  • Assist Boards in preparing annual operating and reserve budgets.
  • Review monthly financial statements, delinquency reports, reserve funding, and capital expenditures.
  • Monitor association financial performance and provide recommendations to the Board.
  • Review invoices, contracts, purchase orders, and vendor agreements.
  • Maintain accurate records, correspondence, reports, legal documentation, and association files.
  • Ensure fiscal responsibility and adherence to all governing documents and company financial procedures.
• Vendor & Project Management
  • Solicit competitive bids and negotiate vendor contracts.
  • Coordinate contractors and monitor project progress from start to completion.
  • Evaluate vendor performance and ensure quality workmanship.
  • Oversee preventative maintenance programs and community improvement projects.
• Compliance & Governance
  • Enforce community governing documents, architectural standards, and association rules fairly and consistently.
  • Ensure compliance with applicable Texas HOA laws, Fair Housing regulations, and other legal requirements.
  • Support Boards through elections, annual meetings, document compliance, and governance matters.
  • Maintain confidentiality while exercising sound judgment and professionalism.
• Technology & Reporting
  • Utilize HOA management software (such as Vantaca, Yardi, OneSite, or similar platforms) to manage homeowner communications, violations, inspections, work orders, budgets, and Board records.
  • Generate reports, maintain accurate data, and monitor community performance metrics.
  • Utilize Microsoft Office Suite to prepare correspondence, reports, presentations, and financial documentation.
  • Experience with CMMS (Computerized Maintenance Management Systems) is a plus.

Requirements

• Minimum of two (2) years of HOA, property management, community association, or related real estate management experience.
• Strong knowledge of HOA operations, governing documents, and Texas HOA laws.
• Knowledge of Fair Housing regulations; familiarity with landlord-tenant laws, LIHTC programs, and Section 8 is beneficial but not required.
• Experience managing budgets, reserve projects, financial reports, vendor contracts, and capital improvement projects.
• Outstanding customer service, communication, negotiation, and conflict-resolution skills.
• Strong organizational skills with the ability to prioritize multiple communities and deadlines.
• Experience leading teams and collaborating effectively with Boards, homeowners, vendors, and internal staff.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and HOA/property management software.
• Experience with Vantaca, Yardi, OneSite, or similar management platforms is preferred.
• CAI designations (CMCA, AMS, or PCAM) are highly desirable but not required.
• Bilingual (English/Spanish) is a plus.
• A valid Texas driver's license, reliable transportation, and proof of automobile insurance are required.

Work Environment

• Local travel throughout the San Antonio and surrounding areas to conduct inspections and attend meetings.
• Regular community inspections and onsite visits.
• Evening Board meetings and occasional weekend meetings or emergencies as required.
• Fast-paced environment requiring strong organizational and time-management skills.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Voluntary Supplemental Benefits
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) Retirement Plan with Company Match
• Professional Development Opportunities
• Ongoing Training & Mentorship
• Career Advancement Opportunities

At Lifetime HOA Management, we believe exceptional communities begin with exceptional people. This role offers the opportunity to make a lasting impact by building strong partnerships with Boards of Directors, supporting homeowners, leading community improvements, and delivering outstanding service every day. We foster a collaborative, team-oriented culture where your leadership, expertise, and professional growth are valued.