San Antonio 43 (Basse/Broadway) Deli - Cheese Shop Rep - Part time

About the Role

As a Cheese Shop Representative, you'll provide a well-stocked, well-maintained department while delivering superior customer service. You'll prepare, package, and merchandise fresh cheese daily while maintaining all food safety and sanitation standards.

Responsibilities

• Customer Service / Sales:
  • Provides superior customer service
  • Takes orders from customers by telephone or in person
  • Answers customer questions regarding products; assists them with selections
  • Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales
• Food Service:
  • Prepares, packages, and merchandises fresh product effectively
  • Slices, packages, labels, rotates, and culls products for poor quality
  • Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
• Food Safety:
  • Cleans and sanitizes display cases
  • Operates and maintains equipment properly
  • Complies with H-E-B food safety and sanitation standards, and department/Store operating procedures

Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

• Age Requirement: 18+
• Education: HS Diploma or GED or equivalent
• Licenses/Certifications:
  • Completion of Company Orientation, and food safety and sanitation training (upon hire)
  • Completion of all necessary department training

Skills

• Understanding and knowledge of top cheese families and selections
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, performing detailed and precise tasks
• Work with customers, staying attentive to their needs

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.