San Antonio 08 (Olmos Dr/San Pedro) Healthy Living - Healthy Living Cust Svc Spec - Part time

Responsibilities

• Provides superior customer service
• Answers customer questions regarding products and assists them with selections
• Merges product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Prepares work schedules for department
• Promotes work direction and training to department
• Stocks and rotates items as needed
• Aids in inventory control
• Loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department
• May create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays

Qualifications & Key Requirements

• Age Requirement: 18+
• Work Experience: 1+ years of experience
• Preferred Knowledge/Skills/Abilities: Knowledge of natural foods, vitamins, minerals, macrobiotics, herbs, sports nutrition, organics, homeopathy, and aromatherapy
• Required Strong customer service and interpersonal skills
• Required Strong verbal / written communication skills
• Required Strong time-management, planning, and organization skills
• Required Strong merchandising and selling skills
• Required Leadership skills
• Required Ability to manage multiple priorities and shift focus between projects / tasks in a fast-paced environment
• Required Ability to train partners
• Education: HS Diploma or GED
• Licenses/Certifications: Completion of Basics of Safety training
• Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks
• Handle customer complaints in a professional, courteous manner
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to loud noises, ambient temperatures, and wet conditions
• Demonstrate the ability to lift 15 lbs, and manage in excess of 15 lbs
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job.