Samsung Experience Consultant Lead

Become a Full-Time Retail Sales Associate for Samsung Electronics America (SEA) at Best Buy in Albuquerque, NM. We are 2020 Companies, an outsourced sales and marketing agency representing leading brands in Consumer Electronics, Telecom, and Energy. Join our team to drive sales of Samsung devices, including phones, tablets, and wearables, while delivering exceptional customer service.

About the role

As a Samsung Experience Consultant (SEC), you will drive sales within a Best Buy retail store. The ideal candidate excels in sales, is well-organized, self-motivated, and passionate about customer service and relationship-building.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Provide customers with the latest and most relevant product information to aid purchase decisions.
• Build relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal-sharing.
• Drive sell-out of Samsung mobile products and services using conversational consulting sales techniques.
• Uncover customer needs and recommend suitable Samsung products.
• Act as a brand evangelist to build confidence in Samsung products among Best Buy employees and customers.
• Develop strong partnerships with Best Buy staff to align on key initiatives and goals.
• Meet or exceed personal and store sales goals monthly.
• Deliver excellent customer and client service through interactions with customers and Best Buy employees.
• Maintain retail brand standards through merchandising, security, installation, and cleanliness.
• Complete display resets during new product launches and upon request.
• Submit daily reports on sales performance and retail insights.

Performance Expectations

• Regular and prompt attendance.
• Accurate daily reporting.
• Meet or exceed established monthly/weekly sales quotas and goals.
• Ensure customer and client satisfaction.

Requirements

• High school diploma or equivalent required.
• Six (6) months of prior sales, retail, telecom, or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Skills

• Plan and Align
• Drive Results
• Customer Focus
• Collaborates
• Tech Savvy

Pay

Competitive, weekly pay at $19.00 per hour, plus quarterly bonuses. Next-day pay available on-demand with DailyPay.

Schedule

• Average of 32+ hours per week.
• Scheduled during high-traffic times, including weekends, weekdays, and some holidays.

Benefits

• Eligible for medical, dental, and vision benefits.
• Paid time off and paid holidays.
• 401k with company match.
• Paid training completed online via computer or mobile device.
• Company-provided apparel, tablet, or phone.
• Exciting work environment with ongoing training and development.

Company Culture

2020 Companies is committed to building an inclusive environment where differences are celebrated. We offer opportunities for personal development, professional growth, and stretch assignments. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.