Samsung Experience Consultant Lead

Become a Full-Time Retail Sales Associate for Samsung Electronics America (SEA) through 2020 Companies, an outsourced sales and marketing agency representing leading brands in Consumer Electronics, Telecom, and Energy. This role involves driving consumer sales of Samsung Electronic devices, including phones, tablets, and wearables, within a Best Buy retail store.

About the role

As a Samsung Experience Consultant (SEC), you will drive sales of Samsung products in a Best Buy location. The ideal candidate is a motivated, organized self-starter with a passion for customer service and relationship-building in a fast-paced retail environment.

Responsibilities

• Demonstrate, sell, and promote Samsung products to customers in Best Buy.
• Provide customers with the latest and most relevant product information to guide purchase decisions.
• Build relationships with Best Buy associates and leadership through daily trainings, collaboration, and goal sharing.
• Drive sellout of Samsung mobile products and services using conversational consulting sales techniques.
• Uncover and understand customer needs, recommending Samsung products to fit those needs.
• Act as a brand evangelist, building confidence in Samsung products and services for both Best Buy employees and customers.
• Develop strong partnerships with Best Buy staff to drive key initiatives and goals.
• Meet or exceed personal and store sales goals on a monthly basis.
• Provide excellent customer and client service through interactions with customers and Best Buy employees.
• Maintain retail brand standards through merchandising, security, installation, and cleanliness.
• Complete display resets during new product launches and upon request.
• Submit daily reports on sales performance and retail insights.

Performance Expectations

• Regular and prompt attendance.
• Accurate daily reporting.
• Meet or exceed established monthly/weekly sales quotas and goals.
• Maintain high levels of customer and client satisfaction.

Requirements

• High school diploma or equivalent required.
• Six (6) months prior sales, retail, telecom, or marketing experience preferred.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Availability to work weekend evenings and high-demand retail holidays.
• Ability to maintain customer confidentiality.

Core Competencies

• Plan and Align
• Drive Results
• Customer Focus
• Collaborates
• Tech Savvy

Pay

Hourly Pay: $18.00 per hour, with a quarterly bonus opportunity.

Schedule

• Average of 32+ hours per week.
• Scheduled during high-traffic times, including weekends, weekdays, and some holidays.

Benefits

• Next-day pay on-demand with DailyPay.
• Paid training completed online via computer or mobile device.
• Company-provided apparel, tablet, or phone.
• Eligible for medical, dental, and vision benefits.
• Paid time off and paid holidays.
• 401k with company match.

About 2020 Companies

2020 Companies is committed to building an inclusive environment where differences are celebrated. We offer paid holidays, career pathing options, personal development opportunities, and professional stretch assignments to support employees in being their authentic selves. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.