Samsung Experience Consultant
2020 Companies · Wilmington, NC · 3 wk ago
Consulting$16/hrPart-time
About the role
Become a Part-Time Retail Sales Associate* for Samsung Electronics America (SEA)! We are 2020 Companies, an outsourced sales and marketing company. Our clients are some of the most well-known brands in Consumer Electronics, Telecom, and Energy. They hire us to employ, train, and deploy people like you to represent their brand. If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices, including phones, tablets, wearables and more!
Responsibilities
- Demonstrate, sell and promote Samsung products to customers in Best Buy
- Ensure that consumers have the latest and most relevant product information available when making a purchase decision
- Excel at building relationships with Best Buy associates and leadership within the retail store through daily trainings, collaboration and goal sharing
- Drive sellout of Samsung mobile products and services within a Best Buy retail store utilizing conversational consulting sales techniques
- Uncover and understand the needs of the customer and recommend a Samsung product to fit and fill those needs
- Build confidence in Samsung products and services for both Best Buy employees, new and repeat customers as a brand evangelist
- Build strong partnerships with Best Buy staff with the purpose of driving the key initiatives and goals of all teams
- Maintain a high level of customer satisfaction and provide excellent customer and client service through interaction with both customers and Best Buy employees
- Meet or exceed personal and store sales goals on a monthly basis
- Complete display resets upon request and during new product launches
- Complete daily reporting on sales performance and retail insights
Qualifications
- A high school diploma or equivalent required
- Six (6) months prior sales, retail, telecom or marketing experience preferred
- Demonstrated knowledge of products and services
- Excellent communications, presentation, interpersonal and problem-solving skills
- Impeccable integrity and commitment to customer satisfaction
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Availability to work evenings, weekends and high demand retail holidays
Benefits
- Competitive, weekly pay
- Hourly pay: $16.00
- Next day pay on-demand with DailyPay
- Paid training completed online, at home via computer or mobile device
- Apparel provided
- Company provided tablet or phone
- Exciting work environment to showcase your customer service skills
- Share and learn with ongoing training and development
- Scheduled to work during high traffic times including weekends (required), weekdays and some holiday’s