Sample Coordinator [AQ-11358]

Partner with Aquent to join a globally recognized leader in apparel and accessories, celebrated for its innovative approach to fashion and unwavering commitment to quality. This organization empowers individuals to express their unique style through a diverse and inspiring range of products, fostering creativity and connection across the globe.

About the role

We are seeking a meticulously organized and detail-oriented professional to ensure our latest innovations reach key media, influential voices, and internal teams with precision and impact. In this position, you will facilitate crucial product visibility and directly support strategic public relations initiatives, shaping market engagement and ensuring our brand’s message resonates powerfully across all channels.

Responsibilities

• Manage short-lead editorial requests by completing timely sample orders through established processes, including securing samples, providing tracking, and communicating availability.
• Prioritize multiple incoming sample requests in alignment with management guidance.
• Facilitate urgent product deliveries through retail location pulls when necessary.
• Collaborate cross-functionally for sample borrowing to meet diverse needs.
• Order all necessary long-lead and seeding samples via the designated product sample system, adhering to established deadlines.
• Provide regular email updates on the status of all pending sample orders.
• Assist in the planning and execution of product packaging and send-out processes, including product pulling, dispatch, and list management.
• Ensure all products are accurately checked in and meticulously organized within the inventory space.
• Manage all vendor communication and troubleshooting related to long-lead samples.
• Maintain and update all inventory grids for seeding initiatives.
• Oversee the organization of the product inventory, accounting for daily outgoing samples and incoming returns.
• Deliver timely and professional communication with both internal and external contacts, including media professionals.
• Support the creation of seeding lists for VIPs, influential figures, and media opportunities.
• Facilitate mailroom communication to resolve shipping issues.
• Coordinate all messenger activity using the messenger service.
• Process all incoming photo requests promptly through the photo sharing platform.
• Actively participate in team meetings, seeding meetings, and seasonal product kick-offs.

Requirements

• Demonstrated ability to manage and prioritize multiple sample requests efficiently and accurately.
• Strong organizational skills with meticulous attention to detail for inventory management and product organization.
• Excellent written and verbal communication skills for professional interaction with internal teams, external contacts, and vendors.
• Proven ability to collaborate cross-functionally and manage vendor relationships effectively.
• Proficiency in managing product order processes, tracking, and updates.
• Experience with inventory tracking and management systems.
• Ability to work effectively in a fast-paced environment with urgent deadlines.

Benefits

Eligible talent through Aquent Talent get access to amazing benefits, including:

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.