Saltgrass Server

Responsibilities

• Greet guests and welcome them in a friendly manner
• Take drink orders and follow policy regarding service of alcohol
• Communicate specials or promotions and make recommendations based on guests' preferences and dietary restrictions
• Answer questions regarding the menu, including allergies or special requests
• Know the menu and be able to explain menu items, ingredients, and preparation methods to guests
• Take accurate food and beverage orders from guests and enter them into the POS system
• Cook up with fellow servers, hosts, and kitchen staff to ensure smooth service
• Coordinate with the kitchen staff to ensure all orders are prepared and delivered on time and together
• Serve food and beverages promptly and efficiently, ensuring accuracy and good presentation, and timed so the entire table is served within a reasonable time frame
• Check on guests during their meals to ensure satisfaction and address requests/concerns
• Refill drinks and clear plates as needed during guest’s dining experience
• Provide attentive and personalized service, anticipating guests' needs
• Handle guest complaints or concerns professionally and bring issues to management
• Present checks to guests and handle payment transactions accurately and quickly

Qualifications

• One year of restaurant or customer service is preferred
• Excellent communication and interpersonal skills
• A positive attitude, enjoyment of hospitality industry
• Ability to work in a fast-paced environment while maintaining composure
• Strong multitasking and time management abilities
• Attention to detail, ensuring accurate order-taking and payment processing
• Knowledge of food and beverage menus, including dietary restrictions and allergies
• Basic math skills for handling payments and calculating tips
• Flexibility to work in shifts, including evenings, weekends, and holidays
• Physical stamina to stand, walk, and carry trays for extended periods