Jobs · Customer Service · California

SalonCentric Canada - Store Associate - Barrie (FT)

L'Oréal · California, United States · 3 mo ago
Customer ServiceFull-time

About the role

Salon Centric is the premier national distributor of salon professional products in the U.S., now expanding in Canada with locations in Ontario, British Columbia, and Quebec. We inspire the Beauty Community to make the world a more colorful place by fostering an inclusive, valued, and empowered atmosphere. This is a full-time Store Associate position requiring a minimum average of 30 hours per week, including weekend availability.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service.
  • Assess customers' needs and provide assistance and information on product features.
  • Welcome customers to the store and answer their queries.
  • Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis.
  • “Go the extra mile” to drive sales and maintain in-stock, presentable assigned areas.
  • Actively seek out customers in-store and remain knowledgeable on products offered.
  • Process POS (point of sale) purchases, cross-sell products, and handle returns of merchandise.
  • Team up with co-workers to ensure proper customer service and build productive trust relationships with customers.
  • Comply with inventory control procedures.

Requirements

  • 2 years of sales experience.
  • Excellent communication and strong organization and time management capabilities.
  • Proficient written and verbal communication skills.
  • The ability to multi-task and thrive in a fast-paced environment.
  • A team-player attitude with the ability to learn quickly and maintain a high-level of product knowledge.
  • Strong customer service orientation.
  • Industry experience is a definite asset.

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