Salon Manager/Licensed Esthetician

About the role

FACE FOUNDRIÉ is an efficient and effective focused facial bar that provides affordable, approachable, and accessible skincare in a modern and inclusive environment. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Responsibilities

• Demonstrates high standards in customer service
• Meets financial metrics including: service revenue, average ticket, client count, rebooking, retail revenue
• Identifies opportunities for growth such as staffing, scheduling, and coaching
• Responsible for the management of all personnel including recruitment, training, product knowledge, loss prevention, performance management, safety, and legal compliance
• Conduct regular performance reviews and provide constructive feedback to enhance team performance
• Create and maintain staff schedules to ensure adequate coverage during peak hours
• Responsible for store's inventory
• Helps forecast sales, growth trajectories, and expansion plans

Financial Management

• Collaborate with the store owner to develop and manage the salon budget
• Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth
• Implement strategies to achieve sales targets and profitability goals

Client Services

• Oversee the delivery of high-quality services and ensure client satisfaction
• Address client issues and concerns, providing resolutions in a timely and professional manner
• Maintain a positive and welcoming environment for clients and staff

Training And Hiring

• Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals
• Has coaching and mentoring skills and can verbalize steps to achieve those goals
• Confident in coaching and mentoring their team
• Responsible for identifying the professional development needed for each staff member
• Ensures all technical service and product trainings are attended
• Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth

Marketing

• Work with the store owner to develop and execute marketing strategies to attract new clients and retain existing ones
• Coordinate and promote special events, promotions, and collaborations to increase store visibility
• Assist with Social Media
• Assist in requesting marketing materials from corporate via internal portal
• Join regular calls with owner and corporate to ensure consistency across the system

Qualifications

• Esthetics license
• One year of Salon Manager experience is preferred

Pay

Salary: $50,000 - $60,000 + bonuses + tips

Schedule

Availability: Some Nights and Weekends are required