Salon Manager
Zoom Tan · Rochester, NY · 1 mo ago
On-siteManagementFull-time
Zoom Tan is seeking a motivated, enthusiastic, and personable Salon Sales Manager to deliver outstanding customer service, promote the brand, achieve sales targets, and manage daily salon operations in a fast‑paced, commission‑driven environment.
Responsibilities
- Recruit, interview, and hire motivated and enthusiastic employees.
- Train and develop a successful sales team.
- Provide feedback, coaching, and accountability to all employees.
- Manage all aspects of daily store operations, including cleanliness and inventory.
- Prepare staffing schedules to meet the needs of the salon.
- Maintain accurate inventory of products.
- Greet clients and provide a warm, welcoming experience.
- Assess clients' skin types and recommend appropriate tanning equipment and lotions, explaining the tanning process, positioning, and safety guidelines.
- Maintain a clean, organized tanning area and ensure equipment is in good working order and supplies are well‑stocked.
- Upsell tanning lotions and other products, offering recommendations based on individual needs and preferences.
- Meet and exceed sales targets while maintaining professionalism and customer service.
- Build and maintain relationships with clients.
- Maintain accurate records of client information, including tanning history and preferences.
- Open and close the tanning salon on time.
- Perform other tasks and duties as assigned by the District Manager.
Qualifications
- High school diploma or equivalent; must be at least 18 years old.
- Excellent interpersonal and customer service skills.
- Self‑motivated to succeed in a fast‑paced retail environment.
- Ability to reach, bend, and lift up to 25 lb; stand and work for long periods.
- Friendly, outgoing, and effective communicator with strong interpersonal skills.
- Team player willing to collaborate with other departments.
- Strong verbal and written communication skills.
- Excellent leadership qualities and conflict‑management skills.
- Sales experience (preferred, 12 years).
- Customer service experience (preferred, 12 years).
- Prior management experience (preferred).
Benefits
- Employee discounts on retail products and services.
- Opportunities for growth and professional advancement.
- Fun, well‑managed, and successful work environment.
- Referral program.
- PTO.
- Commission and bonuses.
- Dental, vision, and health insurance for full‑time employees.
- 401(k) with 5 % company match.
Pay
$20.00 + uncapped commission and bonuses.