Salon Manager

About the role

We are currently seeking dedicated, enthusiastic, and personable professionals to join our team as a Salon Manager. As a representative of our esteemed brand, your primary responsibility will be to deliver outstanding customer service, ensuring that our clients have a positive and memorable experience with us. The ideal candidate for this position is highly motivated to meet and exceed client-based objectives, thriving in a commission-driven environment. You will be responsible for promoting our brand and services, as well as achieving sales targets, all while maintaining a high level of professionalism and integrity. While this is not a seasonal position, we are looking for individuals who are committed to long-term success and growth within our organization.

Responsibilities

• Recruit, interview, and hire motivated and enthusiastic employees
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees
• Manage all aspects of daily store operations (cleanliness, inventory)
• Prepare staffing schedules to meet the needs of the salon
• Successfully maintain inventory of product
• Greet clients and provide them with a warm and welcoming experience
• Assess clients' skin types to determine the appropriate tanning equipment and lotion for their needs; provide thorough explanation of the tanning process, including proper positioning and safety guidelines, answering any questions they may have
• Maintain a clean and organized tanning area, ensuring that all equipment is in good working order and that lotions and other supplies are well-stocked
• Upsell tanning lotions and other products to clients, providing recommendations based on their individual needs and preferences
• Meet and exceed sales targets, while maintaining a high level of professionalism and customer service
• Build and maintain relationships with clients
• Maintain accurate records of client information, including tanning history and preferences, to ensure a personalized and consistent experience with each visit
• Open and close the tanning salon on time
• Other tasks and duties as assigned by the District Manager

Qualifications

• High school diploma or equivalent
• Must be at least 18 years old
• Excellent interpersonal and customer service skills
• Self-motivated to succeed in fast-paced retail environment
• Ability to reach, bend, and lift up to 25 pounds
• Friendly, outgoing and effective communicator with strong interpersonal skills
• Team player willing to work collaboratively with other departments
• Good communication and interpersonal skills
• Excellent leadership qualities and conflict management skills
• Strong verbal and written communication skills
• Must be able to stand, bend and work for long periods of time

Experience

• Sales experience 1–2 years (preferred)
• Customer service 1–2 years (preferred)
• Prior management experience (preferred)

Benefits

• Employee discounts on retail products and services
• Opportunities for growth and professional advancements
• Fun, well-managed and successful work environment
• Referral Program
• PTO
• Commission and bonuses
• Dental, Vision, and Health insurance for full-time employees
• 401K with 5% company match

Pay

$20.00 + uncapped commission and bonuses