Salon Co-Manager

About the role

Zoom Tan is seeking dedicated, enthusiastic, and personable professionals to join our team as a Salon Manager. As a representative of our brand, your primary responsibility will be to deliver outstanding customer service, ensuring clients have a positive and memorable experience. You will promote our brand and services, achieve sales targets, and maintain a high level of professionalism and integrity in a commission-driven environment. This is a long-term opportunity for individuals committed to growth within our organization.

Responsibilities

• Recruit, interview, and hire motivated and enthusiastic employees
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees
• Manage all aspects of daily store operations (cleanliness, inventory)
• Prepare staffing schedules to meet the needs of the salon
• Successfully maintain inventory of product
• Greet clients and provide them with a warm and welcoming experience
• Assess clients' skin types to determine appropriate tanning equipment and lotion; provide thorough explanation of the tanning process including proper positioning and safety guidelines; answer client questions
• Maintain a clean and organized tanning area, ensuring all equipment is in good working order and lotions/supplies are well-stocked
• Upsell tanning lotions and other products to clients based on individual needs and preferences
• Meet and exceed sales targets while maintaining high professionalism and customer service
• Build and maintain relationships with clients
• Maintain accurate records of client information including tanning history and preferences for personalized, consistent service
• Open and close the tanning salon on time
• Other tasks and duties as assigned by the District Manager

Qualifications

• High school diploma or equivalent
• Must be at least 18 years old
• Excellent interpersonal and customer service skills
• Self-motivated to succeed in fast-paced retail environment
• Ability to reach, bend, and lift up to 25 pounds
• Friendly, outgoing, and effective communicator with strong interpersonal skills
• Team player willing to work collaboratively with other departments
• Excellent leadership qualities and conflict management skills
• Strong verbal and written communication skills
• Must be able to stand, bend, and work for long periods of time
• Highly motivated, enthusiastic, and positive individual passionate about the tanning industry

Experience (preferred)

• Sales experience: 1–2 years
• Customer service: 1–2 years
• Prior management experience

Benefits

• Employee discounts on retail products and services
• Opportunities for growth and professional advancements
• Fun, well-managed, and successful work environment
• Referral program
• Paid time off (PTO)
• Commission and bonuses
• Dental, vision, and health insurance for full-time employees
• 401K with 5% company match

Pay

$20.00 + uncapped commission and bonuses