Salesforce Test Consultant

Overview The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships. In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below: Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability Conduct code reviews, do changes to the codebase and maintain code repositories Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects Your Contribution To The Team A collaborative spirit and excellent communication skills. The ability to handle end to end SDLC phases from requirement gathering to implementation. A knack for translating complex requirements into actionable development tasks. A passion for design and hands-on coding experience A proactive approach to testing, troubleshooting, and refining our applications. The ability to work with cross-functional teams and do software integration. Required Skill And Experience Experience in Salesforce testing and Quality Engineering. Experience with Sales Cloud, Service Cloud, and Marketing Cloud. Experience with automated testing, test automation framework design. Experience in automated testing using Selenium Java Experience defining test strategies, test plans, and test execution approaches. Experience with System Testing, System Integration Testing, End-to-End Testing, and automation testing. Experience defining automation standards and best practices. Experience conducting feasibility analysis to identify test cases for automation. Experience maintaining traceability between requirements and automation scripts. Experience reviewing test cases, automation scripts, execution results, and defects. Experience with Agile software development and testing methodologies. Experience with defect management, root cause analysis, and defect prevention activities. Experience with Git and CI/CD pipelines. Experience using JIRA and Azure DevOps. Experience collaborating with business users, development teams, and other stakeholders. Experience with test estimation, test reporting, and test completion activities. Preferred Skill And Experience Experience across Salesforce Sales Cloud, Service Cloud, and Marketing Cloud. Experience in salesforce lighting. Experience in Salesforce Devops, Salesforce Copado. Experience with Selenium, Copado CRT, JIRA, and Azure DevOps. Experience leading Salesforce test automation initiatives. Experience preparing automation effort estimates and test plans. Experience integrating automated testing with CI/CD pipelines. Experience guiding teams in automation script development and execution. Experience with customer-facing coordination and issue resolution. Experience with test governance, quality processes, and automation framework practices. Additional Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. This position may require relocation and/or travel to work/project location. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future. Benefits Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.