Salesforce Technical Lead

About the role

You will lead the design and implementation of robust Salesforce integration solutions, ensuring seamless connectivity between Salesforce and third-party applications. You will collaborate with the hiring manager, cross-matrixed teams, clients, and offshore teams to deliver high-quality, scalable solutions that meet business requirements.

Responsibilities

• Make critical decisions between code and configuration approaches, ensuring optimal system performance and maintainability.
• Build applications utilizing APEX and Lightning, adhering to technology best practices.
• Design and develop integration solutions using Web Service APIs, REST, and SOAP APIs.
• Guide and mentor teams to ensure application configurations meet the highest standards and business needs.
• Collaborate with functional and technical teams to translate business requirements into effective system architecture and code.
• Support insurance clients by leveraging industry knowledge and experience.

Requirements

• 8+ years of experience with Salesforce, including decision-making between code and configuration.
• 6+ years of experience building business solutions using Salesforce Sales Cloud and Service Cloud on Lightning.
• 3+ years of experience with integrations to third-party applications.
• 3-4 years of experience designing and developing integration solutions using Web Service APIs, REST, and SOAP APIs.
• Experience with the design and execution of technology best practices.
• Experience working with cross-matrixed teams, clients, and offshore teams.
• Salesforce Certifications: Platform Developer I, Integration Architect, Salesforce Administrator.
• Knowledge of Agile methodology and sprint-based project delivery.
• Ability to work closely with functional teams to understand business needs and with technical teams to deliver system architecture and code that meets business requirements.
• Ability to guide teams to ensure application configurations are of the highest standard and meet business needs.
• Responsible for obtaining accurate estimates for functional and technical designs, development, testing, and training efforts.

Qualifications

• Demonstrated leadership in guiding teams and ensuring high-quality application configurations.
• Strong communication skills for effective collaboration with both business and technical stakeholders.
• Proven ability to deliver integration solutions in complex, matrixed environments.
• Experience in mentoring and developing team members.
• Advanced knowledge of Salesforce integration patterns and best practices.

Skills

• Knowledge of Salesforce integration patterns and best practices.

Benefits

This role is a hybrid position requiring days a week in a client or Cognizant office in Chicago, IL. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.

Pay

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan