Salesforce Sr IT Architect – Customer and Commercial Experience (CCEX)

Key Responsibilities

• Design and architect global SFDC solutions aligned with Honeywell’s customer and commercial experience objectives
• Collaborate closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions
• Drive solution innovation by researching and recommending contemporary technologies and best practices for SFDC projects
• Lead Proof of Concept (POC) initiatives to validate new Salesforce features and integrations
• Ensure solutions comply with security, data privacy, and accessibility standards
• Platform Strategy and Feature Roadmap Management
• Partner with Customer & Commercial Excellence (C&CE) teams to integrate SFDC solutions into the broader enterprise IT strategy
• Influence the Salesforce product roadmap by identifying opportunities to enhance customer and commercial processes
• Maintain awareness of Salesforce platform updates and emerging trends to continuously improve solution capabilities
• Solution & Service Optimization
• Develop Lightning components and design Lightning-based user experiences to meet business needs
• Utilize Apex and Visualforce development skills to build custom functionality where required
• Configure Salesforce administration elements including users, roles, profiles, security controls, workflows, and reports
• Design custom objects, fields, validation rules, approval processes, and dashboards to optimize user productivity and data quality
• Support technically focused, solution-oriented sales proposals by providing architectural expertise and technical insights
• Conduct architecture assessments and develop tactical plans to address infrastructure and software needs related to SFDC solutions
• Collaborate with sales, marketing, and customer service teams to ensure Salesforce solutions effectively support commercial objectives

Qualifications

• Minimum of 5 years of IT experience with a strong focus on Salesforce solution architecture and delivery
• Strong understanding of Agile methodologies and DevOps practices
• Knowledge of cloud computing, security, and data management principles
• Exposure to common systems that integrate with Salesforce such as Marketo, CPQ, etc.
• Strong working knowledge of data migration processes and best practices
• Bachelor’s degree in Computer Science, Engineering, or related field
• Excellent verbal and written communication skills with the ability to engage effectively across global teams
• Strong collaboration skills to work seamlessly with internal technical teams and external business units including sales, marketing, and customer service
• Demonstrated ability to work independently as an individual contributor while influencing cross-functional stakeholders
• A strategic mindset with sales intelligence and the ability to create and drive customer-centric technology visions

About Honeywell

Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en

Benefits

In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: https://benefits.honeywell.com/