Salesforce Sales Systems Analyst

Join the team redefining how the world experiences design.

Where And How You Can Work

Our flagship office is in Sydney, Australia, and we also have a campus in Austin, Texas for our US operations. You have choice in where and how you work; we trust our team members to choose the balance that empowers them and their team to achieve their goals.

Responsibilities

• Help deliver features within the Lead to Opportunity pillar of the GTM Systems team to support seller productivity, with guidance from the team
• Work with cross-functional teams (Sales Ops, Customer Success, Partner Ops, Finance) to understand business needs and help shape them into clear requirements and user stories
• Identify and reduce workflow friction points that slow sellers down
• Look for everyday ways AI can accelerate your work, simplify seller processes, and reduce manual steps
• Work with senior Admins and Developers to build and configure solutions supporting Accounts, Opportunities, and related objects
• Build and maintain complex Flows and automations
• Keep data quality high and uphold platform governance best practices
• Create test cases and support UAT sessions with stakeholders
• Work with stakeholders to answer everyday system questions, unblock workflows, and grow into a reliable go-to partner for Salesforce admin support

Requirements

• 3-5 years of hands-on experience administering the Salesforce platform
• Required Salesforce certifications: Salesforce Certified Administrator, plus Salesforce Certified Advanced Administrator or Salesforce Certified Platform App Builder
• Solid working knowledge of Salesforce capabilities and best practices, including building Flows, validation rules, and reports in Sales Cloud
• Comfortable using AI tools to accelerate development, generate code, build agents, and write requirements—eager to upskill in an AI-native, fast-paced environment
• Proactively look for everyday ways AI can simplify processes and reduce manual steps
• Familiarity with CI/CD processes and tools such as Gearset, Copado, etc.
• Familiarity with Salesloft, ZoomInfo, Gong, Customer Success platforms, Workato, and Clay
• Familiarity with process mapping, user stories, and stakeholder collaboration
• Experience working in Agile environments and collaborating with development teams
• M&A migration experience—migrating data and records from acquired companies into the CRM following an acquisition

About The Team

You’ll be part of the GTM Technology Systems team within the Sales & Success Supergroup, where we empower our global go-to-market teams to succeed. Within the Lead to Opportunity pillar, we build and maintain systems that move a lead through to a closed opportunity running smoothly.

Benefits

• Equity packages—we want our success to be yours too
• Health benefits plans to support you and your wellbeing
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge, and support you personally

Pay

The target salary range for this position is $140,000 - $160,000. We make salary decisions based on market data and candidates' skills and experience.