Salesforce Project Manager

About Us

Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients.

Our Salesforce + MuleSoft team helps global brands create connected, data-driven experiences that drive enterprise-wide transformation. As a Salesforce Partner and trusted MuleSoft advisor, we deliver strategic guidance, industry accelerators, and AI-powered solutions across healthcare, financial services, manufacturing, and more—unlocking the full potential of the Salesforce ecosystem.

Our Salesforce practice brings together marketing, sales, commerce, and service to create a single customer view for our clients. As a Summit-level partner, our expert consulting, industry accelerators, global delivery capabilities, and managed services make us the partner of choice for Salesforce digital transformation initiatives.

About the Role

This highly collaborative role requires close collaboration with all departments, including account, creative, and technology teams, to deliver high-quality solutions to our customers. The Salesforce Project Manager will manage and continually adapt to project goals, fostering an Agile environment that drives enterprise-wide transformation.

Responsibilities

• Facilitate Scrum ceremonies and track sprint progress.
• Foster an Agile environment that adapts quickly to change.
• Create and manage project timelines, milestones, and deliverables.
• Maintain goals set by teams and clients.
• Ensure clear communication of requirements and deliverable dates.
• Capture meeting notes and ensure prompt completion of action items.
• Resolve technical problems through team discussions.
• Collaborate with development teams to understand solution opportunities and limitations.
• Balance client and internal team needs.
• Manage deliverables with external vendors.
• Provide production and technical knowledge for optimal execution decisions.
• Identify and manage suitable outside vendors for projects.
• Ensure projects remain on schedule by managing resources.
• Communicate project status and details with product and account leads.
• Anticipate and address potential project issues proactively.
• Demonstrate problem-solving skills to find effective solutions.

Requirements

• At least 3 years of leading projects in a technical and Agile environment.
• Recent professional consulting experience.
• Over 3 years of experience leading Salesforce implementations.
• Comprehensive experience in Financial Services, specifically Insurance.
• Proficient in leveraging AI technologies to drive innovation, support strategic initiatives, and enable data-driven decision-making.
• Strong understanding of AI capabilities, limitations, and ethical considerations.
• Bachelor’s degree or commensurate experience required.
• Scrum Master certification is preferred, as well as any AI Certifications.

Skills

• Keen eye for detail.
• Experience working directly with creative teams and development engineers.
• Skilled in managing and communicating project status, budgets, and risks.
• Strong written and verbal communication skills.
• Creative and analytical thinker with excellent problem-solving abilities.

Pay

The salary range for this position is $110,000 to $150,000. This range reflects the base salary only and does not include benefits or any variable compensation programs. The range takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs.