Salesforce Marketing Cloud Consulting Manager
About the role
As a Salesforce Marketing Cloud Consulting Manager you will lead client-focused consulting work that helps organizations optimize marketing and sales processes, implement Salesforce solutions, and strengthen customer engagement within our Commercial & Service Excellence practice. As a Manager you will motivate and develop teams, guide delivery across multiple workstreams, and use business insight, technology knowledge, and sound judgment to manage client expectations, coach junior professionals, and address complex issues with integrity. In this role at PwC, you will shape solution design, support implementation and training efforts, review deliverables across client engagements, and contribute to work that connects marketing strategy with Salesforce capabilities.
Responsibilities
- Leading Salesforce Marketing Cloud consulting workstreams across client marketing and sales transformation initiatives
- Managing project scope, timelines, and deliverables while balancing multiple client priorities
- Analyzing business requirements and translating them into Salesforce Marketing Cloud solution designs
- Overseeing configuration and deployment of email campaigns, customer journeys, and marketing automation features
- Guiding data analysis and campaign performance reviews to identify opportunities for improved engagement and conversion
- Coaching team members on marketing strategy, technical consultation, and client delivery methods
- Developing trusted client relationships by advising on digital marketing, customer insight, and revenue growth opportunities
- Validating work product quality and technical alignment with firm methodologies and Salesforce leading practices
Requirements
- At least a Bachelor's degree
- At least 5 years of experience
Qualifications
- Preference for a Master's or Masters of Business Administration degree in Business Administration/Management, Computer and Information Science, Management Information Systems, or Marketing
- Demonstrating Salesforce Marketing Cloud consulting delivery across client engagements
- Managing marketing automation, email campaigns, and campaign performance analysis
- Leading project planning, budgeting, execution, and timeline tracking
- Mentoring team members through coaching, feedback, and work review
- Applying analytical thinking to marketing strategy and digital customer experience
Benefits
- Medical, dental, vision coverage
- 401(k) plan
- Holiday pay
- Vacation
- Personal and family sick leave
For details, see PwC benefits at a glance.
Pay
The salary range for this position is $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.