Salesforce Life Sciences Cloud Senior Consultant
About the role
Deloitte's Sales & Service practice partners with the world's leading life sciences companies to reimagine how their commercial, medical, and field organizations operate, and to bring that vision to life on Salesforce Life Sciences Cloud. This role is built for consultants who lead with functional depth. Candidates should have actually run, designed, or advised on processes like Key Account Management, Speaker and Event Management, Field Coaching, or Medical Interaction workflows, and be able to translate that operating knowledge into a future state vision. From there, they will work closely with technical teams, including agentic AI capabilities, to build it. You will define where the client is today, articulate where they need to go, and own the future state narrative that anchors the transformation, not just configure the tool that gets them there.
Recruiting for this role ends on December 15, 2026.
Responsibilities
- Leading current state assessments and future state visioning for core Life Sciences commercial and medical processes such as Key Account Management, Speaker and Event Management, Field Coaching and Competency, Medical Interactions, and Sample Management, and articulating that journey to client stakeholders
- Acting as the functional voice in the room. This means challenging legacy process assumptions, identifying where standardization should win over customization, and defining what "better" looks like before a single screen gets built
- Partnering with solution architects and platform teams to translate future state process design into Salesforce Life Sciences Cloud capabilities, ensuring the build stays true to the business intent and not just the ticket
- Identifying and scoping opportunities for agentic AI through Agentforce to augment or reimagine these processes. Examples include supporting KAM account planning, event follow up, or field coaching insights, along with defining the human in the loop model around it
- Facilitating design workshops, process walkthroughs, and governance conversations with client business owners to convert domain expertise into build ready requirements
- Developing business cases, future state process maps, and executive ready narratives that connect