Salesforce Health Cloud Architect

This position is open to remote candidates located in AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI, and WY only. U.S. citizenship and a favorably adjudicated Department of Defense background investigation are required.

About the Role

The Salesforce Health Cloud Architect will oversee the design and blueprint for the Salesforce Health Cloud platform, architecture, and integration, converting business requirements into technical solutions. This role ensures solutions align with stakeholder priorities, best practices, technical standards, and enterprise architectural plans. The architect works directly with Salesforce Health Cloud development teams, administrators, and third-party vendors to provide expert technical direction and leadership. Responsibilities include defining system interfaces, security, data integration, and driving TriWest’s technical vision through proof-of-concept applications and solutions architecture artifacts.

Responsibilities

• Serve as a bridge between strategy and Salesforce Health Cloud solution execution.
• Interface with business representatives and vendors to understand business needs.
• Develop complex technology solutions, mapping business requirements to system/technical requirements in line with enterprise architectural plans.
• Share knowledge of how Salesforce Health Cloud application modules interlink and affect one another.
• Coordinate planning, organization, and direction of Salesforce modifications in collaboration with administrators and development teams.
• Investigate and recommend new tools and applications to support business needs.
• Oversee the design of UI and workflows based on business needs.
• Analyze and design solutions for multiple system interfaces and data integration services.
• Suggest and implement programs and initiatives for Salesforce Health Cloud and the IT organization.
• Leverage experience to meet strategic objectives while resolving business, product, and technical challenges.
• Provide input on prioritizing team activities and help manage resource load for new initiatives.
• Capture and share best-practice knowledge among the solution architect community.
• Ensure compliance with enterprise architectural design standards and security protocols.
• Render technical support services during project implementation.
• Mentor and oversee all areas of the development life cycle.
• Explain technical issues and IT solutions strategies to stakeholders and non-technical professionals.
• Identify and mitigate business risks associated with solution architecture.
• Collaborate with Project Managers and Business Analysts to develop high-level project schedules and resource plans.
• Lead cross-team collaboration to ensure successful delivery of solutions.
• Participate in project review and status meetings internally and with client departments.
• Work in an Agile environment using Scrum and Test-Driven Development.
• Participate in Scrum activities such as creating user stories, sprint planning, and sprint retrospectives.
• Perform other duties as assigned, with regular and reliable attendance required.

Requirements

• Bachelor’s Degree in Business Administration, Computer Science, Mathematics, Engineering, or related field with courses in programming and database systems, or equivalent experience.
• U.S. citizenship and ability to receive a favorably adjudicated Department of Defense (DoD) background investigation.
• 7+ years of general application development and support experience.
• 5+ years of hands-on experience in Salesforce Health Cloud.
• 5+ years of experience with a Salesforce DevOps toolset and CI/CD practices.
• 2+ years of experience leading technical project teams.
• Experience with JavaScript, Flows, Apex, LWC, Visualforce, SOAP, and REST.
• Experience working in an Agile environment using Jira or similar solutions.
• Experience defining and implementing technical solutions using customer-defined objectives.
• Strong written and verbal communication skills.

Preferred Qualifications

• Advanced technical degree.
• 10+ years of relevant IT experience in software development, application implementation, or support.
• Salesforce Certified Application Architect.
• Experience with Omnistudio and Salesforce Lightning Web Components.
• Technical experience working in a government contract systems environment.

Skills

• Commitment to task and ability to conform to established policies and procedures.
• Strong communication and people skills, with the ability to influence, persuade, and collaborate effectively.
• Resiliency in adapting to various situations while maintaining a problem-solving approach.
• Creativity and innovation in developing unique solutions to problems.
• Ability to manage large amounts of complex information and draw sound conclusions.
• Ability to function in a high-intensity, fast-paced environment with multiple simultaneous activities.
• Strong multi-tasking and time management skills to meet changing deadlines.
• Organizational skills and attention to detail.
• Problem-solving and analytical skills with a realistic understanding of relevant issues.
• Team-building and ability to influence others positively.
• General knowledge of data communication architectures, design, and support.
• Understanding of project management concepts and techniques, including metrics.
• Expertise in applications programming methodologies and system analysis.
• Strong collaboration skills.

Working Conditions

• Works in a standard office environment, with occasional weekend or nighttime work to implement changes.
• Extensive computer work with prolonged sitting.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• 401(k) Retirement Savings Plan with company matching.
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance.
• Tuition reimbursement.
• Paid volunteer time.

Pay

This position typically ranges from $144,000 to $160,000 per year.