Salesforce Development Manager

About the role

The Manager, Software Development (ERP) plays a key role in delivering enhancements and integrations to our Financial, Procurement, Legal and Compliance systems, and supporting applications that are essential for managing throughout their entire lifecycle. The Manager, Software Development (ERP) directly participates in defining solutions for difficult business problems with various stakeholder groups, leads major development projects, and collaborates with other application development and shared service development teams. The Manager, Software Development (ERP) also shares responsibility for the evolution of the technology portfolio needed to enable operational excellence for our Financial, Procurement, Legal and Compliance systems.

Responsibilities

• Manages competing priorities, workloads and activities to achieve multiple project objectives and ensures that information systems are defect free and meet end-user requirements.
• Develops and maintains productive working relationships with project sponsors and key systems users.
• Stays current on software development techniques and drives improvements in support of application development efforts.
• Participates in all phases of the Software Development Life Cycle (SDLC).
• Plans and manages budgets, forecasts, projects and associated staffing requirements.
• Serves as both a technical and functional leader, driving platform optimization, enabling business teams, and ensuring Salesforce is leveraged as a strategic growth engine.
• Ensures that service delivery meets agreed to service levels.
• Diagnostics service delivery problems to identify actions required to maintain or improve levels of service.
• Shares responsibility for the evolution of the Finance and Procurement components of the Information Technology departments' 5-year plan.

Qualifications

• Minimum of 3 years of experience of managing Financial and Procurement application development teams.
• Minimum of 3 years of experience managing teams through all phases of the technology lifecycle from initial deployment through retirement.
• Experience managing multiple teams comprised of offshore, nearshore, and local members.
• Experience managing systems in a hybrid environment of Premise and SaaS.
• Experience supporting complex systems with significant integration points and external Third Party systems through APIs.
• Thorough understanding and proven delivery experience with both traditional and Agile (Scrum/Kanban) project methodologies.
• Experience with Agile tools such as Rally and Confluence.
• Experience with change management, incident management, and root cause analysis.
• Experience with Lawson Financials and SAP Ariba.

Preferred Qualifications

• Minimum 5 years of experience managing software development teams.
• Minimum 5 years of experience working in software development.
• Experience with Salesforce Development Manager.