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Jobs · Information Technology · New York

SALESFORCE DEVELOPER - SERVICE CLOUD SPECIALIST

CMA · Albany, NY · 3 wk ago
Information TechnologyFull-time

Primary Responsibilities

  • Design, develop, and implement robust, scalable, and secure solutions on the Salesforce platform (primarily using Apex, Lightning Web Components (LWC), Visualforce, and Flows).
  • Build custom applications, objects, workflows, validation rules, process builder flows, and approval processes.
  • Create and maintain integration between Salesforce and external systems using REST/SOAP APIs, Platform Events, and outbound messages.
  • Develop and optimize Lightning Components (Aura and LWC), custom UI/UX experiences, and responsive designs.
  • Perform unit testing, code reviews, and support deployment activities using tools such as Gearset, Copado, Salesforce DX, or Change Sets.
  • Troubleshoot and resolve production issues, perform root-cause analysis, and optimize performance (SOQL).
  • Collaborate with business analysts, administrators, architects, and stakeholders to gather requirements and translate them into technical solutions.
  • Create and manage sandbox environments across development, testing, UAT, and staging.

    Required Skills & Experience

    • 5+ years of hands-on Salesforce development experience especially in service cloud (Experience Cloud/Community Cloud – External portal development and implementation).
    • Strong proficiency in Apex (triggers, batch, queueable, schedulable), SOQL/SOSL, and Lightning Web Components (LWC).
    • Experience with Salesforce APIs (REST, Bulk, Metadata, Tooling).
    • Salesforce certifications required: Platform Developer I (essential), Platform Developer II (preferred), Salesforce Certified Administrator (Preferred), Service Cloud Consultant (preferred), and at least one additional certification (ex. Application Architect, JavaScript Developer I, etc.).
    • Experience with CI/CD pipelines and version control (Git).
    • Knowledge of Salesforce security model (profiles, permission sets, sharing rules, FLS).
    • Familiarity with AppExchange products and managed packages is a plus.
    • Excellent problem-solving, communication, and teamwork skills.
    • JavaScript frameworks (React/Vue is a bonus).
    • Agile/Scrum methodology experience.

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