Salesforce Cloud Architect

About the role

Shape the Salesforce ecosystem that powers the Firm’s growth. As our Salesforce Cloud Architect, you’ll bring hands-on technical leadership to the design and implementation of scalable solutions across Sales Cloud, Revenue Cloud, Experience Cloud, and Service Cloud. You’ll tackle complex business challenges through custom development, automation, high-volume data structures, and document-centric workflows—helping teams work more efficiently and building a platform that grows with the Firm. Working closely with product owners, developers, and business stakeholders, you’ll guide architectural decisions and deliver secure, maintainable, high-performing solutions that turn business priorities into meaningful results.

Responsibilities

• Design end-to-end Salesforce architecture across Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and the Salesforce Platform to address complex business and technical requirements.
• Define the long-term Salesforce architecture strategy, platform roadmap, and technical standards for scalability, performance, security, reliability, and maintainability.
• Evaluate business requirements and determine the appropriate use of native Salesforce capabilities, configuration, automation, custom development, and third-party solutions.
• Design scalable data models and automated workflows for complex, high-volume, and document-centric operations, including document generation, electronic signatures, optical character recognition, storage, and secure sharing.
• Establish reliable integration architecture between Salesforce and enterprise applications using APIs, middleware, event-driven solutions, and other appropriate integration patterns.
• Lead technical design sessions and provide architectural oversight for custom object modeling, Apex, Lightning Web Components, Salesforce Flow, APIs, and third-party integrations.
• Define and enforce platform governance, security architecture, code review, testing, release management, documentation, and deployment standards.
• Monitor platform performance, capacity, health, and Salesforce limits while identifying opportunities to improve reliability, efficiency, and the user experience.
• Partner with business stakeholders, product owners, enterprise architecture, infrastructure, cybersecurity, and data teams to align Salesforce solutions with business and technology objectives.
• Evaluate emerging Salesforce capabilities, address technical debt and legacy customizations, and mentor technical teams in architecture principles, development standards, and platform best practices.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6-10 years of Salesforce experience, including at least 3 years in an architect role focused on cloud development.
• Salesforce Certified Application Architect or Salesforce Certified System Architect credential strongly preferred; Salesforce Certified Technical Architect certification is a plus.
• Demonstrated experience architecting solutions across Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and the broader Salesforce Platform.
• Proven experience designing scalable integrations between Salesforce and enterprise applications using APIs, middleware, event-driven architecture, and related integration technologies.
• Experience establishing Salesforce development, testing, deployment, release-management, and platform-governance standards using tools such as Gearset, Copado, Jenkins, or Salesforce DX.
• Experience designing data-intensive and document-centric workflows involving automated document generation, optical character recognition, electronic signatures, storage, and secure information sharing.
• Demonstrated ability to evaluate technical debt, modernize legacy