Salesforce Administrator

Responsibilities

• Provide high-quality end user support to users of the Salesforce.
• Manage workflow for the CRM system.
• Create and manage custom objects, fields, formulas, custom reports and dashboards.
• Develop and maintain validation rules and custom workflow.
• Determine and document business user requirements.
• Develop and implement enhancements to the CRM system as required.
• Work with internal and external staff to use the CRM in an efficient, effective manner.
• Manage access rights for Salesforce.
• Perform data integrity and manipulation tasks.
• Troubleshoot issues reported by all CRM users as needed.
• Write technical documentation.
• Follow best practices in the use of the Salesforce.
• Attend professional conferences and training courses as required.

Qualifications

• Bachelor’s degree in the Information Technology or Communications fields or related disciplines.
• Experience with Salesforce development using Apex, nice to have.
• Certified Salesforce Platform Administrator preferred.
• A minimum of 3-5 years of experience with Salesforce is strongly preferred.

Pay

The hiring salary range for this position is $85,000.00 - $95,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Schedule

Core hours are 8:30 AM–5:00 PM, including a 1-hour lunch, for a 37.5-hour week.