Salesfloor Associate

Retail Sales position supporting daily operations in a lumber and building materials store. Work closely with inventory, sales, and cashiering teams to deliver exceptional customer service and maintain product presentation.

Responsibilities

• Greet and assist customers on the salesfloor, providing knowledgeable guidance on lumber, building materials, millwork, and related products.
• Help customers locate items and answer product-related questions.
• Maintain clean, organized, and well-stocked displays; ensure products are properly tagged, priced, and presented.
• Communicate stock levels, product movement, and customer needs to the Inventory Manager; assist with restocking and product rotation.
• Collaborate with outside sales, cashiering, and warehouse teams to ensure smooth customer transactions and order fulfillment.
• Stay informed on product specifications, applications, and industry trends; participate in training to enhance expertise.
• Maintain a safe and organized salesfloor environment; follow company safety protocols and resolve potential hazards.
• Support resolution of customer concerns by communicating with internal teams and escalating issues when necessary.

Requirements

• Prior experience in retail, customer service, or sales, preferably within the lumber and building materials industry.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems; experience with inventory or ERP systems is a plus.
• Ability to stand for extended periods and lift materials up to 50 lbs.

Benefits

• Competitive hourly wage
• Health, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off and holidays
• Employee discounts on products
• Opportunities for career growth and development