Sales & Warehouse Specialist

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. The Plumbing Warehouse is one of those trade names and is looking for a Sales & Warehouse Specialist at their West Monroe, LA location.

About the Role

Engage in counter sales, warehouse, and driving tasks, providing total care for our customers and ensuring we meet their expectations every time they interact with us.

• Provide sales and support to walk-in customers at our will-call sales counters and to field customers at off-site delivery locations.
• Be responsible for receiving incoming vendor shipments and customer return material; for stocking and maintaining the warehouse and counter sales areas; and for picking, documenting, and packing customer orders.
• Load and unload trucks and perform merchandise deliveries and pickups.
• Confidently assist customers who purchase and/or pick up merchandise at the Profit Center.
• Accurately process and fill Sales Orders generated at the sales counter.
• Provide customers with reliable information regarding product specifications, pricing, and availability.
• Keep counter area and merchandise displays clean, neat, current, stocked and safely displayed.
• Process cash sale returns and refund paperwork in accordance with Company policy and procedure.
• Inform supervisor of inventory levels or stock depletions that could impact customer service levels.
• Process vendor shipments or customer returns.
• Operate trucks safely and in compliance with Company rules, applicable laws and regulations. Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.
• Perform all job functions in accordance with the company's Safety Standards.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

Requirements

• 1+ years' experience in warehouse and material handling experience
• 1+ years' experience in sales and customer service preferred
• Outstanding customer service, verbal communication, and generous listening skills
• Ability to build and maintain a positive working relationship with customers, vendors, and co-workers
• Ability to quickly develop comprehensive knowledge of products sold at the Profit Center
• Ability to learn and operate the computer related systems used in warehouse operations, the delivery process, and to process orders
• Knowledge of and ability to apply safety precautions in a warehouse and material handling environment
• Knowledge of laws, rules and regulations governing driving motor vehicles in general, and commercial motor vehicles subject to the Department of Transportation regulations in particular
• Ability to learn to safely operate a forklift and other material handling equipment in use at the Profit Center
• Ability to remain calm and function effectively in stressful, unexpected, and/or emergency situations
• Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals
• Ability to read, write, speak, and understand English

Benefits

In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis.

• Full-time benefits (for team members working 30 or more hours per week):
  • Medical, dental, vision, and prescription coverage
  • Accident, Hospital Indemnity, and critical care coverage
  • Life insurance and Long Term Disability
  • Pre-tax accounts for healthcare, dependent care, and commuter benefits
  • Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
  • Paid pregnancy and parental leave
  • Paid day of community service
• Full-time and Part-time Benefits:
  • 401(k) Retirement cash account with company contributions
  • Targeted training programs focused on your personal and professional growth
  • Company wellness program
  • Employee discounts
  • College tuition benefits

Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

Pay

Pay for Sales & Warehouse Specialist is between $16 to $18 per hour at this location.