Sales Training Specialist

Job Summary

We are seeking a Sales Training Specialist to join our Home Office Team in Bloomington, MN. The ideal candidate will support the Learning & Development Department and our portfolio of communities by leading the development and execution of sales training programs.

Who We Are

Timberland Partners is a premier real estate investment and management firm based in Minneapolis, MN. We oversee 97 apartment communities across 18 states and are part of a growing organization of over 550 professionals based in our Bloomington corporate office. Our Learning & Development team is collaborative, energetic, and committed to driving results through training initiatives.

What You’ll Be Doing

• Drive operational goals by developing and delivering training to improve the efficiency and effectiveness of the sales team.
• Host live training sessions and review the leasing activity of communities experiencing occupancy challenges to identify additional training opportunities.
• Assist with optimizing workflows, managing the CRM IQ Academy, and developing training resources like video tutorials and quick reference guides.
• Mentor, coach, recruit, and onboard new Leasing Mentors, ensuring smooth onboarding and timely payment of Mentor incentives.
• Develop and implement a structured evaluation framework to track key leasing metrics and measure the direct impact and ROI of your sales support initiatives.
• Reinforce job expectations and share sales training opportunities and tips via the company intranet platform.
• Maintain an up-to-date library of support resources and learning plans to ensure effective deployment of systems and selling skills to achieve Key Performance Indicators (KPIs).
• Maximize the utilization of AI and other automated functions to enhance leasing efforts.
• Provide exceptional customer service to our team members, troubleshooting concerns and assisting in creating proactive action plans.

What You’ll Need

• Bachelor’s degree in a relevant field
• Previous experience within Property Management
• Yardi experience strongly preferred
• Sales experience strongly preferred
• Desire to learn and grow as a multi-family learning professional
• Excellent verbal and written communication skills
• Independent management and prioritization of tasks
• Proficiency in Google Suite and Microsoft Office, especially PowerPoint
• Experience with Learning Management Systems (LMS)

Why Join Us?

• Hands-on opportunities to expand responsibilities, learn new skills, and advance your career in a supportive environment
• Benefits & Perks including health insurance, dental, vision, life insurance, short term disability, long term disability, rent discount, paid time off, and holidays
• Career Development Program & Advancement Opportunities
• Educational Assistance
• Verizon & Sherwin Williams Discounts
• Employee Assistance Program (EAP)
• One Company Culture: diverse backgrounds and unique experiences drive us to be better
• Equal Opportunity Employer

Pay

$65,000 - $75,000 per year

Physical Demands

Work occurs in a typical office setting, with frequent exposure to the outdoors when touring apartments/communities. The job requires periodic travel to conduct in-person training sessions, attend company events, and support community operations. This position is occasionally sedentary but requires mobility. Involves sitting, walking, or standing for prolonged periods. Some repetitive motion of the hands and wrists associated with using a computer.