Sales Training Specialist

Responsibilities

• Deliver New Hire Sales Training Programs
• Develop & deliver sales training programs and initiatives; assumes full control and accountability for assigned training initiatives; focuses on sales team skills and productivity
• Assess participant skill and knowledge levels and provide feedback to leadership
• Provide guidance regarding coaching and performance management opportunities (inclusive of probationary period assessment)
• Deliver Ongoing Training & Development Solutions to Sales Organization
• Participates in training functions, special events, and corporate conferences in the capacity of planning, coordinating and facilitating
• Coaches and trains sales representatives and sales leaders in a one-to-one or group setting on how to evaluate and deal with unique training scenarios or skill development requirements
• Works directly with business stakeholders in the development of training solutions to drive sales team skills and productivity
• Training Program & Content Evaluation & Development
• Collaborate with content development and design team
• Design, assess and update training programs
• Ensure training programs reflect current business practices and policies
• Enhance or create training materials and tools as required
• Training & Development Needs Assessment
• Consults with stakeholders to understand strategic and tactical business objectives and identifies development needs and priorities
• Conducts need analysis and recommend appropriate development solutions with supporting cost benefit analysis
• Training Program Administration
• Coordinate with internal partners to ensure training program logistics support the business
• Maintains communication links at all levels regarding training endeavors

Qualifications

• Bachelor's Degree or Adult learning certificate or accreditation preferred
• 3-5 years' experience in a consultative sales position with proven knowledge of the sales process and sales technique and skills preferred
• 1-2 years' experience professional facilitation
• 1-2 years' experience in a sales role or organization
• Professional office work environment
• Ability to read learning participants and adapt to meet needs
• Ability to partner with field leadership when presented with potential performance gaps within programs
• Ability to recommend development and coaching strategies
• Experience with learning related software (screen capture, recording, eLearning authoring tools, etc.) an asset
• A strong work ethic with the ability to effectively multi-task and meet deadlines
• Available for domestic or international travel when required