Sales Trainer - REMOTE

About the role

This position supports the goals of the Ryder Sales University program, which enhances the effectiveness of sales and support talent in the SCS/DTS Sales organization through individualized learning paths and coaching. The Sales Coach partners with field sales leadership to identify training and development opportunities, improve productivity, and strengthen sales skillsets. Regular meetings with salespeople review assessments, individual development plans (IDPs), and progress, including facilitation and delivery of training via classroom and webinar.

Responsibilities

• Monitor performance and development needs of the sales team and curate development plans that include coaching.
• Coach, develop, and motivate salespeople; follow up on activities and sessions while evaluating progress in collaboration with sales leaders.
• Consult with field sales leaders and facilitate/deliver sales training via classroom and webinar; decide on training delivery method, content, and design in conjunction with the Sales Training organization.
• Provide recommendations and assistance on training content, design, and modality; seek out and deploy continuous improvement opportunities based on program evaluations, leadership feedback, and sales training best practices.
• Perform other duties as assigned.
• In training sessions, leverage Microsoft Teams for virtual delivery.
• Exercise independent decision-making regarding coaching, training attendance, handling non-completions, and other training management issues in coordination with sales leaders.

Skills and Abilities

• Excellent collaboration and team-building skills.
• Ability to communicate and manage across multiple groups: HQ staff, sales leadership, operations, salespeople, and sales associates.
• Skill in guiding, engaging, and imparting knowledge to others.
• Knowledge of and experience with coaching models and best practices to establish and maintain credible coaching relationships.
• Ability to help individuals identify goals, develop realistic action plans, seek development opportunities, and monitor progress and accountability.
• Effective facilitation of meetings, work sessions, and training.
• Strong understanding of adult learning principles, including basic instructional design best practices and facilitation techniques.
• Ability to influence internal and/or external constituents and create and maintain professional relationships at all organizational levels.

Requirements

• Bachelor’s degree required.
• Seven or more years of sales or account management experience with successful sales and coaching experience within a multi-channel business service environment.

Travel

20–30%.