Sales Trainer - REMOTE

About the role

This position supports the Ryder Sales University program, which enhances the effectiveness of sales and support talent in the SCS/DTS Sales organization through individualized learning paths and coaching. The Sales Coach partners with field sales leadership to identify training and development opportunities, ultimately improving salespeople’s productivity and skillsets. Regular meetings with salespeople review assessments, individual development plans (IDPs), and progress, including training facilitation and delivery. Work is independent with minimal supervision.

Responsibilities

• Monitor performance and development needs of the sales team.
• Curate development plans that include coaching.
• Coach, develop, and motivate salespeople.
• Follow up on activities and sessions while evaluating progress in collaboration with sales leaders.
• Act as a consultant to field sales leaders.
• Facilitate and deliver sales training via classroom and webinar; decide on training delivery method, content, and design in conjunction with the Sales Training organization.
• Provide recommendations and assistance on training content, design, and modality.
• Seek out and deploy continuous improvement opportunities based on program evaluations, leadership feedback, and sales training best practices.
• Perform other duties as assigned.
• Leverage Microsoft Teams for virtual training sessions.
• Make independent decisions during coaching or training sessions regarding attendance, handling non-completions, and other training management issues in coordination with sales leaders.

Skills and Abilities

• Excellent collaboration and team-building skills.
• Ability to communicate and manage across multiple groups: HQ staff, sales leadership, operations, salespeople, and sales associates.
• Skill in guiding, engaging, and imparting knowledge to others.
• Knowledge of and experience with coaching models and best practices to establish and maintain credible coaching relationships.
• Ability to help individuals identify goals, develop realistic action plans, seek development opportunities, and monitor progress and accountability.
• Skill in effectively facilitating meetings, work sessions, and training.
• Strong understanding of adult learning principles, including basic instructional design best practices and facilitation techniques.
• Ability to influence internal and/or external constituents.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

Qualifications

• Bachelor’s degree required.
• Seven or more years of sales or account management experience with successful sales and coaching experience within a multi-channel business service environment required.

Travel

20–30%.