Sales Trainer, Enablement and Onboarding

About the role

Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. This role supports the onboarding, development, and ongoing success of Roof Inspectors (RIs) throughout the West Region.

Key Responsibilities

• New Hire Onboarding & Training:
• Lead and coordinate first-week onboarding activities for all new Roof Inspectors, both virtually and onsite at branch locations.
• Facilitate onboarding sessions including I-9 verification, employee handbook review, and new hire orientation.
• Deliver training on roofing anatomy, products, and systems, including hands-on roof walkthroughs when available.
• Cover CRM and technology training to ensure new hires are prepared to operate effectively in the field.
• Coordinate scheduling for ride-alongs, role-play sessions, team introductions, and field training activities.
• Prepare and distribute onboarding materials, training resources, welcome kits, swag bags, and branded items.
• Vertex Sales University (VSU) Support:
• Attend and co-facilitate Vertex Sales University training sessions alongside the Director of Training.
• Aid in grading, testing, coaching, and development of new Roof Inspectors throughout the VSU program.
• Conduct post-VSU follow-up activities, including score updates, coaching sessions, and performance reviews.
• Provide ongoing support and coaching to new and existing Roof Inspectors between VSU training cycles.
• Field Coaching & Development:
• Travel to branch locations to ride along with Roof Inspectors and provide actionable coaching and feedback.
• Partner with Sales Managers to reinforce training concepts and support rep development.
• Conduct one-on-one coaching sessions focused on skill development, confidence building, and performance improvement.
• Program Administration & Logistics:
• Manage onboarding logistics, including ordering and shipping training materials, roofing bags, uniforms, and branded merchandise.
• Coordinate with IT (Dataprise) to provision devices, applications, and technology resources for new hires.
• Collect and track onboarding information, uniform sizing, equipment requests, and training completion records.
• Maintain organized records of trainee progress, assessment scores, certifications, and onboarding milestones.
• Aid the Director of Training in maintaining and updating training materials, content, and resources.

Qualifications & Characteristics

• Experience in sales training, onboarding, coaching, or employee development.
• Strong facilitation, presentation, and communication skills.
• Ability to build relationships and influence learners across multiple locations and levels of the organization.
• Excellent organizational and project management skills with strong attention to detail.
• Comfortable facilitating both virtual and in-person training programs.
• Proficiency with CRM systems, Microsoft Office, and training technologies.
• Ability to travel up to 25% throughout the West Region.
• Self-starter with the ability to thrive in a fast-paced, entrepreneurial environment.

Compensation

• Base Salary: $85,000
• On-Target Earnings (OTE): $110,000
• Bonus eligibility tied to new hire performance and retention metrics.
• Additional compensation opportunities may be available based on role scope and experience.

Benefits

• Full-time employees are eligible to participate in the following benefits:
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on-the-job training

Why Join Us?

• Build Something Big – Shape processes for a rapidly growing organization.
• Growth-Oriented Culture – Work in a dynamic, people-first environment.
• Make an Impact Across Regions – Partner with business leaders to drive meaningful change.

Apply Today!

To apply for this job, visit our careers page and submit your application.