Sales Trainer

About the role

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Responsibilities

• Communicate and partner with the Site VP, Regional Director of Training, Regional Director of Recruiting, Site Recruiters, HR and other site trainers.
• Identify opportunities relating to the training department, sales lines (in house and front line), sales processes and implement positive change.
• Support the Specialist Presenter team for training and compliance.
• Maintain strong working knowledge of both Owner & Non-Owner sales for Club Wyndham and Wordmark by Wyndham Vacations Clubs.
• Deliver new hire training curriculum in a classroom setting using the iPad.
• Facilitate 12-week follow-up training for new hires in a consistent classroom setting.
• Conduct Reunite for Results within 45 days of graduating class.
• Complete Sales Compliance online course in new hire classes.
• Complete credit card training during new hire class.
• Select 5 underperforming sales reps from the bottom 3rd quartile of the sales line for JumpStart at the beginning of every month, in tandem with Regional Director of Training for approval.
• Work with underperforming reps each month to improve VPG and closing percentage.
• Report at month end on all actions taken with JumpStart reps to Regional Director of Training.
• Ensure follow-up coaching, continued education and topical trainings are facilitated regularly.
• Follow classes to the floor and T.O. behind all new hires with 90 days or less (50% of T.O. is 90 days or less).
• Ensure new hires are at 100% of budgeted VPG at 90 days.
• Ensure sites are up to date on all recently company-approved collateral.
• Support new technology rollouts by becoming a Subject Matter Expert and training site leaders and representatives to ensure adoption and utilization.

Qualifications

• Minimum 1-year successful Club Wyndham and/or Wordmark sales experience (front line and in house a plus).
• Strong working knowledge of Club Wyndham and Wordmark by Wyndham.
• Minimum 1 year sales management experience preferred.
• Proven track record with ability to T.O. tables.
• Specialist Presenter experience preferred.
• Must obtain a real estate license or timeshare license in the state of residence, if applicable.
• Strong interpersonal, written and verbal communication skills.
• Proficient in Microsoft Office a plus.
• Ability to interface with all levels of employees in a professional manner.
• Work schedule flexibility