Sales Trainee

Eastern Industrial Supplies, Inc. is a premier, full-line distributor of pipe, valves, fittings (PVF), commercial plumbing products, engineered instrumentation & controls, and corrosive resistant piping. With over 45 years of industry success, we operate 20 branch locations across the Southeast U.S. We connect our customers with top-tier brands to help them reach their objectives. At Eastern, we are a purpose-driven organization that starts with honoring God in all we do by truly caring for people. Our culture is built on a simple vision: Enjoy Today, Embrace Tomorrow, and Enhance PVF. If you want a career where you are valued as a person—not just an employee—you belong here.

About the Role

This is an entry-level role for a highly motivated, organized, and customer-focused individual ready to launch a dynamic career in sales! As a Sales and Distribution Trainee, you will start your journey working hands-on in our distribution center environment to learn our business before transitioning into a sales role (Inside Sales or Counter Sales). The initial phase focuses entirely on learning product flow, logistics, and material handling processes within our distribution center.

Responsibilities

• Sales Trainee
  • Gain essential operational knowledge of pipe, valves, fittings (PVF), and commercial plumbing products.
  • Develop and maintain stellar customer and vendor relationships to drive business.
  • Generate accurate product quotations, including specifications, lead times, pricing, expiration dates, tagging, packaging, inventory, and logistics.
  • Process all incoming orders received via eCommerce, phone, email, and in person.
  • Provide prompt, accurate responses to customer calls and emails regarding new transactions and project quotations.
  • Maintain relationships with vendors and manufacturer representatives to streamline order processing.
  • Utilize and consistently educate yourself on updates and procedures for the Customer Relationship Management (CRM) tool and other software.
  • Educate yourself on all company products to help customers make well-informed purchasing decisions.
  • Stay informed on active marketing programs to accurately respond to customer inquiries.
• Distribution Trainee
  • Consistently review the order queue to track statuses and ensure customer requirements are met and information is accurate.
  • Handle expedited orders to ensure prompt fulfillment and processing of delivery dates.
  • Process required paperwork for product returns in a timely manner and issue customer credits according to company policy.
  • Operate forklift, scissor lift, and pallet jacks to prepare shipments.
  • Participate in inventory counts.

Requirements

• Bachelor's degree (August and December 2026 graduates will be considered).
• Excellent customer service skills.
• Ability to work in a warehouse environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to effectively prioritize tasks and demonstrate good time management.
• Proven ability to work well both independently and as part of a team.