Sales Trainee

Eastern Industrial Supplies, Inc. is a premier, full-line distributor of pipe, valves, fittings (PVF), commercial plumbing products, engineered instrumentation & controls, and corrosive resistant piping. With over 45 years of industry success, we operate 20 branch locations across the Southeast U.S. We connect our customers with top-tier brands to help them reach their objectives. At Eastern, we are a purpose-driven organization that honors God in all we do by truly caring for people. Our culture is built on the vision: Enjoy Today, Embrace Tomorrow, and Enhance PVF.

About the Role

This is an entry-level role for a highly motivated, organized, and customer-focused individual ready to launch a dynamic career in sales. As a Sales and Distribution Trainee, you will start working hands-on in our distribution center environment to learn our business before transitioning into a sales role (Inside Sales or Counter Sales). The initial phase focuses entirely on learning product flow, logistics, and material handling processes within our distribution center.

Responsibilities

Sales Trainee

• Gain essential operational knowledge of pipe, valves, fittings (PVF), and commercial plumbing products.
• Develop and maintain stellar customer and vendor relationships to drive business.
• Generate accurate product quotations, including specifications, lead times, pricing, expiration dates, tagging, packaging, inventory, and logistics.
• Process all incoming orders received via eCommerce, phone, email, and in person.
• Provide prompt, accurate responses to customer calls and emails regarding new transactions and project quotations.
• Maintain relationships with vendors and manufacturer representatives to streamline order processing.
• Utilize and consistently educate yourself on updates and procedures for the Customer Relationship Management (CRM) tool and other software.
• Educate yourself on all company products to help customers make well-informed purchasing decisions.
• Stay informed on active marketing programs to accurately respond to customer inquiries.

Distribution Trainee

• Consistently review the order queue to track statuses and ensure customer requirements are met and information is accurate.
• Handle expedited orders to ensure prompt fulfillment and processing of delivery dates.
• Process required paperwork for product returns in a timely manner and issue customer credits according to company policy.
• Operate forklift, scissor lift, and pallet jacks to prepare shipments.
• Participate in inventory counts.

Requirements

• Bachelor's degree (August and December 2026 graduates will be considered).
• Excellent customer service skills.
• Ability to work in a warehouse environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to effectively prioritize tasks and demonstrate good time management.
• Proven ability to work well both independently and as part of a team.