Sales Technology Business Analyst

Innovation Hub

You will work directly with stakeholders to understand how the business operates today — and where it needs to go tomorrow. Through interviews, data analysis, and documentation review, you’ll define requirements, clarify scope, and uncover opportunities to improve how the CRM supports sales and operational workflows.

You’ll analyze data to identify trends, patterns, and insights that inform decision-making. You’ll prioritize recommendations based on business impact and feasibility, and clearly present findings and solutions to stakeholders and leadership.

Collaborative Ecosystem

You’ll engage with stakeholders, vendors, and developers to deliver top-notch solutions that enhance sales efficiency and effectiveness.

Flexibility & Convenience

Enjoy a hybrid schedule of 3 days in office and 2 days remote, offering the flexibility you crave.

What You'll Be Doing

• Drive Business Solutions
• Turn Ideas into Working Solutions
• Enable and Train Users
• Platform Customization & Administration
• Provide Second-Level Support

What You Bring to the Table

• Candidate must be based in New Jersey.
• Must have experience with cross functionally with a Sales team.
• 5+ years of experience with CRM products with the majority of experience in the Microsoft Dynamics 365 and Power Platforms.
• Bachelor's Degree and/or advanced certifications in Microsoft Dynamics CRM.
• Hands-on experience with Microsoft Dynamics 365 CRM modules and Power Apps technical solutions.
• Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments.
• Experience developing and deploying business applications using Microsoft’s Dynamics Power Platform.
• Experience with the design of conceptual architecture and technical solutions.
• Experience working with a team to deliver large, complex technology projects.
• Experience with multiple full life cycle implementations of Microsoft Dynamics CRM.
• Problem solving and troubleshooting skills.
• Ability to change directions quickly and nimbly.

The Phillip Jeffries Experience

• Your Compensation Journey
• Competitive salary wage ranging from $90,000 to $115,000, based on your experience and technical expertise.
• Annual bonus opportunity to reward your performance.
• Cost of Living increases that honor your growth and commitment.
• Generous retirement plan with an automatic company contribution of approximately 10 percent with no employee match required.
• Health Benefits That Take Care of You
• Comprehensive medical coverage with employee premiums as low as $40 per month.
• Coverage options for spouse, domestic partner, civil union partner, and family.
• Health Reimbursement Account (HRA) to offset medical expenses.
• Pet insurance for your four-legged companions.
• Time to Recharge
• 18 paid personal days each year to relax, recharge, or travel.
• Paid holidays including New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
• Up to three paid days each year to give back through volunteer work.
• Career Elevation
• Structured onboarding with clear 30, 60, and 90-day milestones and continued training for long-term success.
• Perks at Work
• Exclusive employee discount on Phillip Jeffries wallcoverings to elevate your home.
• Access to Working Advantage with discounts on travel, entertainment, and everyday purchases.

Phillip Jeffries is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.